who refunds me the cash element?
Dec 7, 2012, 10:14 am
#1
Original Poster
Join Date: Nov 2007
Programs: Diamond Club, Krisflyer, BA Exec
Posts: 376
who refunds me the cash element?
hi guys,
cancelled flights, filled in the ba.com/bmirefund form.
got call today from BA to advise that they cannot issue the refund and I have to contact Diamond Club.
phoned DC and was told to fill in the ba.com/bmirefund online (you knew that was coming, didn't you?)
explained to DC 3 times that I had already completed the online form and that BA had advised me they cannot do the refund, it has to come from BMI.
so, who is right here and will (should) the original forms I completed online make it to the correct revenue dept for a refund?
totally confused here. the cash can take 8 weeks, I am prepared for that, but 7 days on still no sign of any miles refund.
thanks for any guidance, Gordie
cancelled flights, filled in the ba.com/bmirefund form.
got call today from BA to advise that they cannot issue the refund and I have to contact Diamond Club.
phoned DC and was told to fill in the ba.com/bmirefund online (you knew that was coming, didn't you?)
explained to DC 3 times that I had already completed the online form and that BA had advised me they cannot do the refund, it has to come from BMI.
so, who is right here and will (should) the original forms I completed online make it to the correct revenue dept for a refund?
totally confused here. the cash can take 8 weeks, I am prepared for that, but 7 days on still no sign of any miles refund.
thanks for any guidance, Gordie
Dec 7, 2012, 10:57 am
#2
Suspended
Join Date: Feb 2006
Posts: 1,992
hi guys,
cancelled flights, filled in the ba.com/bmirefund form.
got call today from BA to advise that they cannot issue the refund and I have to contact Diamond Club.
phoned DC and was told to fill in the ba.com/bmirefund online (you knew that was coming, didn't you?)
explained to DC 3 times that I had already completed the online form and that BA had advised me they cannot do the refund, it has to come from BMI.
so, who is right here and will (should) the original forms I completed online make it to the correct revenue dept for a refund?
totally confused here. the cash can take 8 weeks, I am prepared for that, but 7 days on still no sign of any miles refund.
thanks for any guidance, Gordie
cancelled flights, filled in the ba.com/bmirefund form.
got call today from BA to advise that they cannot issue the refund and I have to contact Diamond Club.
phoned DC and was told to fill in the ba.com/bmirefund online (you knew that was coming, didn't you?)
explained to DC 3 times that I had already completed the online form and that BA had advised me they cannot do the refund, it has to come from BMI.
so, who is right here and will (should) the original forms I completed online make it to the correct revenue dept for a refund?
totally confused here. the cash can take 8 weeks, I am prepared for that, but 7 days on still no sign of any miles refund.
thanks for any guidance, Gordie