Ever heard of 723 pounds in taxes on a one-way booking?
#18
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
FXP/ZO-100P
This way the percentage taxes would go down to zero. Google for yourself - there are many sites publishing Amadeus pricing/ticketing manuals - study these and you will be smarter than PNQ guys
#19
Original Poster
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794
If this is a percentage tax they used a wrong Amadeus entry. They quoted you a published fare taxes (FXP entry) while they should have used an override element:
FXP/ZO-100P
This way the percentage taxes would go down to zero. Google for yourself - there are many sites publishing Amadeus pricing/ticketing manuals - study these and you will be smarter than PNQ guys
FXP/ZO-100P
This way the percentage taxes would go down to zero. Google for yourself - there are many sites publishing Amadeus pricing/ticketing manuals - study these and you will be smarter than PNQ guys
#20
Join Date: May 2008
Location: Northern Italian Lakes
Programs: BA, *A, Hertz Goldstar, Mucci wannabee, Waitrose, safari Oleg
Posts: 1,545
Note the person who handled a similar refund for me is now away for a week or so. So they may be even more short staffed than usual. It helps if you write out exactly what you think is incorrect, and what you think would be correct.