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When will I get my miles with partner airlines?

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When will I get my miles with partner airlines?

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Old May 16, 2010, 1:36 pm
  #1  
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When will I get my miles with partner airlines?

I had a flight 2 weeks ago with SAS, when will they I get my Diamond Club Miles?
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Old May 16, 2010, 7:01 pm
  #2  
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most of my partner airlines miles credit within 2-6 days. After 3 weeks I usually send in a retro-claim via Email.
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Old May 16, 2010, 9:24 pm
  #3  
 
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As mentioned, if it hasn't posted by now you should do a retro claim.
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Old May 17, 2010, 3:42 am
  #4  
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Were they Domestic/intra-Scandinavia flights? If so, never...

http://www.flybmi.com/bmi/en-gb/loya...s/flights.aspx see the small asterisk on the earnings table.
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Old May 17, 2010, 7:00 am
  #5  
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Originally Posted by aster
As mentioned, if it hasn't posted by now you should do a retro claim.
How do I do a retro claim?

It was from Copenhagen to Budapest!
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Old May 17, 2010, 7:46 am
  #6  
 
Join Date: Feb 2007
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Originally Posted by G-BOAC
Were they Domestic/intra-Scandinavia flights? If so, never...

http://www.flybmi.com/bmi/en-gb/loya...s/flights.aspx see the small asterisk on the earnings table.
Though the OP flew CPH-BUD I just thought I should point out that the only SK routes exempted from earning miles these days are intra-Norway flights now when the Swedish anti-trust ruling is no more in effect.
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Old May 17, 2010, 8:03 am
  #7  
 
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Following on from the original question, how long does it take to retrospectively claim points for flights on partner airlines with BD?
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Old May 17, 2010, 8:08 am
  #8  
 
Join Date: Feb 2007
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In my experience, a month, sometimes more. Sometimes they never post and one simply gives up. But I think that all my SK flights have posted within 1-3 days with the norm being overnight.
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Old May 17, 2010, 8:41 am
  #9  
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Originally Posted by Mike_P
Following on from the original question, how long does it take to retrospectively claim points for flights on partner airlines with BD?
Retrospectively claimed points have credited to my account within a matter of a few days, without fail.

I have noted that retro claims have beem required less and less on my account recently. 4 x TK flights taken this month posted automatically with 3 days of each ^
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Old May 17, 2010, 12:49 pm
  #10  
 
Join Date: Jul 2006
Location: Glasgow, UK
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Originally Posted by nalle
How do I do a retro claim?
In the members area on the web-site there is an option to "claim missing miles". Follow the instructions, but it involves you completing a form, printing it out (which never seems to print properly) and sending in along with the original boarding pass and copy of the e-ticket.
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Old May 17, 2010, 2:57 pm
  #11  
 
Join Date: May 2010
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I had five sectors with SAS in March, none of which posted automatically.

I scanned copies of the boarding passes and emailed them to the usual address (see the "read this first" sticky on the front page). It took three or four weeks for the miles to credit.
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Old May 17, 2010, 3:28 pm
  #12  
 
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In my case, only after I ask for the miles to be credited, never automatically.
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Old May 17, 2010, 3:43 pm
  #13  
 
Join Date: Sep 2006
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Originally Posted by jms_uk
In my case, only after I ask for the miles to be credited, never automatically.
You should just take the hint and relocate to The Netherlands
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Old May 18, 2010, 1:06 am
  #14  
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We must be the exception.

It's four months now since Mrs Roger and I flew SA CPT-JNB. Same flight, same PNR. My miles appeared within a couple of days. ^ Mrs Roger is still waiting, in spite of an e-mail to Joanna and her response three months ago that she was forwarding the retroclaim to the admin team.

Oh, dear. I suppose I should retroretroclaim.
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Old May 18, 2010, 3:32 am
  #15  
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Roger, no need I've sorted this for her.
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