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Lost miles, status never updated, totally confused

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Lost miles, status never updated, totally confused

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Old Oct 12, 2009, 7:04 am
  #16  
 
Join Date: Sep 2009
Location: MAN/ anywhere
Programs: BA Gold, Hilton Diamond, PC Plat, Virgin Traveller, SPG Plat
Posts: 20
Have just emailed DC to try and resolve my own version of this nightmare. I had 34000 status miles showing on my silver membership. I flew 4 x 1200 mile earning sectors (whilst BMI decided to stop posting its own flights!) so sent them in post.

All then posted but my status miles all reset to 0 (!) with no transaction in the history to show it, and remains as Silver! I should have been Gold for approx 3 weeks and now am silver with 25K miles to go for Gold according to website. Utter fiasco!
Bluerd is offline  
Old Oct 12, 2009, 7:23 am
  #17  
 
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
I would simply send a quiet PM to Diamond Club and she will sort this our for you. If you are missing any bonus miles, I would mention that too.
GoldCircle is offline  


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