"Zero Waste" Fee
Mar 2, 2018, 4:06 pm
#1
Original Poster
Join Date: Aug 2008
Location: YXY
Posts: 3,506
"Zero Waste" Fee
Another "because we can" fee:
I was just about to book a stay at the BW Plus Sands in Vancouver. At checkout, a "Zero waste program" fee of $6 per night showed up. No thank you.
Is that a mandatory fee?
I was just about to book a stay at the BW Plus Sands in Vancouver. At checkout, a "Zero waste program" fee of $6 per night showed up. No thank you.
Is that a mandatory fee?
Mar 2, 2018, 4:24 pm
#2
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
If it was not disclosed to you when you booked, mandatory or not, it should not be charged. If you agreed to pay it when you booked because it was disclosed, you have nothing to complain abou.
Mar 7, 2018, 12:04 pm
#3
Original Poster
Join Date: Aug 2008
Location: YXY
Posts: 3,506
That doesn't quite answer the question. I've seen fees disclosed at booking that one could simply ask to have removed at check-out, because they were not mandatory.
I would like to know if this is the case here - for future reference. (For this stay, I've booked with a different chain.)
I would like to know if this is the case here - for future reference. (For this stay, I've booked with a different chain.)