Check the balance of your bills - short mileage rental
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
Check the balance of your bills - short mileage rental
Had a rental from DFW about a month ago. Showed the fuel receipt when returnibg the car (had driven about 70 miles total), glanced at the receipt to be sure there wasn't any dollar amount for fuel and went on my way thinking I was set.
When I received the online copy of the receipt, I happened to look at it and noticed that the fuel charge was now listed. I compared the receipts found that the total hadn't changed and was actually charged all along but didn't notice as it wasn't displayed as a line item, although it was in the total.
This means that I was being charged for the fuel all along, even in the garage when showing the guy my receipt, but they conveniently suppress the line item display of the dollar amount so the renter isn't aware of what is going on.
I wonder if it was just a one-time or others have had similar experiences with charges being included but not displayed on the bill
When I received the online copy of the receipt, I happened to look at it and noticed that the fuel charge was now listed. I compared the receipts found that the total hadn't changed and was actually charged all along but didn't notice as it wasn't displayed as a line item, although it was in the total.
This means that I was being charged for the fuel all along, even in the garage when showing the guy my receipt, but they conveniently suppress the line item display of the dollar amount so the renter isn't aware of what is going on.
I wonder if it was just a one-time or others have had similar experiences with charges being included but not displayed on the bill
#3
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
this wasn't fuel service option - its the new flat rate charge if you rent and drive less than 75 miles. You are automatically charged the fee unless you show the gas receipt.