What is going on with the Avis Websites in Europe?
Jul 5, 2017, 4:50 am
#1
Fontaine d'honneur du Flyertalk
Original Poster
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
What is going on with the Avis Websites in Europe?
I have tried to log onto Avis.es and Avis.co.uk - both redirect me to a page where you have to state which country web site is being used and does not allow you to put in any discount codes.
Are they doing maintenance on the system or has the booking system changed?
Are they doing maintenance on the system or has the booking system changed?
Jul 5, 2017, 5:00 am
#2
Join Date: Feb 2004
Location: Cardiff, UK
Programs: BA GGL, Concorde Room card, KLM Silver, PC Platinum Ambassador, Marriott Platinum, UA Premier Silver
Posts: 5,278
They are doing maintenance on the booking system.
It was down completely from late last night until mid morning.
They seem to have a 'production' version in place at the moment which looks a bit like the old USA one did.
I would hold off until later in the afternoon when it should be back up.
It was down completely from late last night until mid morning.
They seem to have a 'production' version in place at the moment which looks a bit like the old USA one did.
I would hold off until later in the afternoon when it should be back up.
Jul 5, 2017, 5:22 am
#3
Fontaine d'honneur du Flyertalk
Original Poster
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
Ah - thank you. I knew that one of you good people would know. I will do as you suggest. Thank you again.
Jul 5, 2017, 7:35 am
#4
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,666
Jul 5, 2017, 4:44 pm
#5
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
It's been like that for a couple of days now.
My problem is that I can't access 'statement' page [Click here to view your tier status, balance information or our Frequently Asked Questions section, with regard the Avis Preferred loyalty programme]
the error I get is this:
We are sorry for the error. If you signed up to Avis Preferred within the last 24 hours, please allow up to 2 days before you can view your statement
I realised something was up when my Awardwallet couldn't log in either.
My problem is that I can't access 'statement' page [Click here to view your tier status, balance information or our Frequently Asked Questions section, with regard the Avis Preferred loyalty programme]
the error I get is this:
We are sorry for the error. If you signed up to Avis Preferred within the last 24 hours, please allow up to 2 days before you can view your statement
I realised something was up when my Awardwallet couldn't log in either.
Jul 6, 2017, 2:44 am
#6
Join Date: Feb 2004
Location: Cardiff, UK
Programs: BA GGL, Concorde Room card, KLM Silver, PC Platinum Ambassador, Marriott Platinum, UA Premier Silver
Posts: 5,278
Normal service has now resumed.
I was surprised that this relaunch of elements of the site was done midweek as opposed to over a weekend and that it took nearly 2 days to complete.
I was surprised that this relaunch of elements of the site was done midweek as opposed to over a weekend and that it took nearly 2 days to complete.
Jul 6, 2017, 4:46 pm
#7
Join Date: Dec 2013
Location: Glasgow
Programs: BAEC Silver, Sixt Platinum, HHons Diamond
Posts: 927
Seems to be working fine now, but I picked up a rental from Glasgow this morning and although everything had been booked online they needed all credit card/driving licence/Presidents Club details again. Agents said it had been a nightmare and a major IT outage. On the plus side I was given a most generous upgrade as a thanks for my patience! (booked Fiat 500 manual - given Mercedes A Class Auto with Nav).
Jul 7, 2017, 12:22 pm
#8
Fontaine d'honneur du Flyertalk
Original Poster
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
Seems to be working fine now, but I picked up a rental from Glasgow this morning and although everything had been booked online they needed all credit card/driving licence/Presidents Club details again. Agents said it had been a nightmare and a major IT outage. On the plus side I was given a most generous upgrade as a thanks for my patience! (booked Fiat 500 manual - given Mercedes A Class Auto with Nav).