Opinion of the Avis Preferred Select Program
#76
FlyerTalk Evangelist




Join Date: Nov 1999
Location: PDX
Programs: On a collision course with Kettledom
Posts: 25,550
Originally Posted by gnaget
It's not that difficult and offers much better control over the vehicle. It also enhances safety. How often do you find disasters where some idiot claims that he stepped on the "wrong pedal". I was taking care of a friend's car while he is abroad. This moron, probably drunk, steps on the "wrong pedal" and drives right into the parked car.
You also run into trouble outside the United States. To the rest of the world it's like saying that I don't know how to drive a car.
You also run into trouble outside the United States. To the rest of the world it's like saying that I don't know how to drive a car.
I've been to Europe and Asia about 100 times, and I've never had a problem. It doesn't matter at all when you're in a train or taxi.
Learning to drive a manual is like learning to use a slide rule. Except, I know how to use a slide rule.
#77


Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,216
If you are too old, drunk, retarded, etc. then you will stall the vehicle if you don't know what you are doing. With an auto you can mash the gas pedal from a dead stop and cause tremendous damage.
I strongly believe that people should have to take a driving test using a manual vehicle.
I strongly believe that people should have to take a driving test using a manual vehicle.
#79




Join Date: Mar 2002
Location: SFO, 5 year 1K but mostly local these days
Posts: 412
Originally Posted by gnaget
I strongly believe that people should have to take a driving test using a manual vehicle.
I should know as I grew up and got my license there. I drive about 50/50 automatic/manual and would argue that I am safer in the automatic as I have less to do and can focus more on the traffic. The only time I prefer a manual is when the car has a smaller engine and you need more control to use it the way you want or if you are towing something. Then again, the US solution to towing is a Ford F350 with a 7.8 liter diesel engine with an automatic regardless of how small your trailer is. With that kind of torque, an automatic does just fine.At home in Sweden, a good vehicle to tow with is a Volvo 240 with a 2.2 liter engine with 115 bhp... I digress yet again.
#80
Join Date: Dec 2002
Location: Kent WA, USA
Posts: 349
AVIS sent me the Preferred Select membership card about a year ago. At the beginning the upgrades were consistant. Lately it's down to none. My last 3 times at IAD, reserved mid-size, assigned mid-size; reserved compact, assigned conpact.
I sent a message to AVIS on the Select web site. I was given the standard of cars not available.
3 weeks ago, when I was at IAD, I stopped at the Preferred hut and spoke with the agent inside about an upgrade. Without looking she said there was none available. I found the manager and told him about being Preferred Select member. He told me technically I was upgraded.....from a compact 2 door to a compact 4 door....even though the price of both category were the same.
If this is an invitation only membership, AVIS need to try a lot HARDER to fulfil their promised benefit to the customers. I used to rent with AVIS exclusively. I am going to look around for a better company.
I sent a message to AVIS on the Select web site. I was given the standard of cars not available.
3 weeks ago, when I was at IAD, I stopped at the Preferred hut and spoke with the agent inside about an upgrade. Without looking she said there was none available. I found the manager and told him about being Preferred Select member. He told me technically I was upgraded.....from a compact 2 door to a compact 4 door....even though the price of both category were the same.
If this is an invitation only membership, AVIS need to try a lot HARDER to fulfil their promised benefit to the customers. I used to rent with AVIS exclusively. I am going to look around for a better company.
#81
Join Date: Mar 2003
Location: EWR
Posts: 681
"non event" is the right word! i recently got this, but my perception is that nothing's changed.
my most recent rental at DFW was a compact, and i got a new mitsu lancer. its a great car esp when compared to the cavalier i was expecting (and always got), however i dont know what category its in.
my most recent rental at DFW was a compact, and i got a new mitsu lancer. its a great car esp when compared to the cavalier i was expecting (and always got), however i dont know what category its in.
#82
Join Date: Mar 2004
Location: Dallas, TX, USA
Programs: QF Lifetime Gold, AA Lifetime Plat, EXP & CK, BA Gold, Marriott Plat, SPG Plat.
Posts: 65
[QUOTE=saimike]"non event" is the right word! i recently got this, but my perception is that nothing's changed.
[QUOTE]
Well, I'm still waiting for the status change to be reflected on my account. I'm not sure what it will do anyway.
One point I was pondering. I used to fly into SFO deliberately to rent the buick century's with the nice 5" LCD talking GPS systems. Avis used to change my car all the time to the GPS enabled car, at no additional charge.
They pulled that fleet of cars, and have replaced it with nothing. It was only SFO, since the same cars were advertised at SJC and the Avis folks there wanted to charge me $7.95 a day for the GPS system.
Anyone else had similar experiences ?
Ta
Ben.
[QUOTE]
Well, I'm still waiting for the status change to be reflected on my account. I'm not sure what it will do anyway.
One point I was pondering. I used to fly into SFO deliberately to rent the buick century's with the nice 5" LCD talking GPS systems. Avis used to change my car all the time to the GPS enabled car, at no additional charge.
They pulled that fleet of cars, and have replaced it with nothing. It was only SFO, since the same cars were advertised at SJC and the Avis folks there wanted to charge me $7.95 a day for the GPS system.
Anyone else had similar experiences ?
Ta
Ben.
#83
FlyerTalk Evangelist




Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 31,315
Originally Posted by auh2o
From email today...
"New Avis Preferred Select. The more you rent, the more your loyalty is rewarded.
Avis is introducing a new level of rewards with Preferred Select, our invitation-only level of Preferred Service.
Preferred Service members who rent with us 15 times within an 18-month period will be upgraded to Preferred Select. You can then begin qualifying for free days, free weekends, and free automatic one car-class upgrades whenever available. Best of all, you have a chance to earn a free airline companion ticket.
Visit avis.com to find out more about Preferred Select"
"New Avis Preferred Select. The more you rent, the more your loyalty is rewarded.
Avis is introducing a new level of rewards with Preferred Select, our invitation-only level of Preferred Service.
Preferred Service members who rent with us 15 times within an 18-month period will be upgraded to Preferred Select. You can then begin qualifying for free days, free weekends, and free automatic one car-class upgrades whenever available. Best of all, you have a chance to earn a free airline companion ticket.
Visit avis.com to find out more about Preferred Select"
#84

Join Date: Aug 2002
Location: Mid-Michigan
Programs: HHonors, SPG, UAL - 1P
Posts: 442
Originally Posted by BritBen
I called the Avis Preferred number. I rent exclusively with Avis, and I knew I'd done more than 12/15 rentals in 9 months. When I enquired about the Preferred Select, the agent immediately said "Oh, certainly sir, I see that you're eligible for this, let me update your file for you." I asked why it wasn't automatic, and was told something to do with computer glitches
Ben.
Ben.
My last two rentals since calling the agent has resulted in being upgraded from a full-size to a premium, LeSabre both times. I wouldn't call it an 'upgrade' except for the XM radio. I really like XM radio. I have it in my personal vehicle and it is really nice not to have to search for a station.
#85
Join Date: Mar 2004
Location: Dallas, TX, USA
Programs: QF Lifetime Gold, AA Lifetime Plat, EXP & CK, BA Gold, Marriott Plat, SPG Plat.
Posts: 65
Originally Posted by lintemut
Very similiar experience. I was "upgraded" to preferred select. My profile shows just 'preffered' on the avis web site, though. I called to confirm my status and the agent mentioned I was preferred select. I cannot log into the www.preferredselect.com website.
Ben.
#87
Join Date: Mar 2004
Location: Dallas, TX, USA
Programs: QF Lifetime Gold, AA Lifetime Plat, EXP & CK, BA Gold, Marriott Plat, SPG Plat.
Posts: 65
New membership card
Just received my shiny new (cheap) Avis Preferred Select membership card. Has an expiry date of 11/05 and my company name on it. I guess that stops me using other CDP's 
It's a printed on card as opposed to an embossed card (the previous regular preferred card I had was embossed).
Anyway, still no access to the website, even though the intro letter says:
..."members-only website -- www.preferredselect.com. Now you can access exclusive Preferred Select offers and unique travel information"...
Sounds like marketing to me.
Ben.

It's a printed on card as opposed to an embossed card (the previous regular preferred card I had was embossed).
Anyway, still no access to the website, even though the intro letter says:
..."members-only website -- www.preferredselect.com. Now you can access exclusive Preferred Select offers and unique travel information"...
Sounds like marketing to me.
Ben.
#88




Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE, HH D, Hertz Plat, Avis PC
Posts: 4,041
I don't know which is worse--you've got a new card with a valid expiration date but no access to the website. I've still got access to the website (and the assurance of PS customer service that I'm PS), but my card expired last month...
#89
Original Member




Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, Bonvoy G; IC S; AA; DL
Posts: 14,496
Not sure about the advantage of this program.
I have been Select for as long as I can remember. I don't generally like upgrades. If I rent a compact car, I do so for gas mileage, ease of getting around in city etc. If I rent a full-size then I want comfort for distance travel etc. I guess the various upgrades from full-size to luxury are OK but not the same as upgrades from econo to business or first on airlines.
I would rather have a REALLY GOOD discount rate, along the lines of those available from our best discount code on this forum (Marshall School of Business or AVIS shareholders).
I have been Select for as long as I can remember. I don't generally like upgrades. If I rent a compact car, I do so for gas mileage, ease of getting around in city etc. If I rent a full-size then I want comfort for distance travel etc. I guess the various upgrades from full-size to luxury are OK but not the same as upgrades from econo to business or first on airlines.
I would rather have a REALLY GOOD discount rate, along the lines of those available from our best discount code on this forum (Marshall School of Business or AVIS shareholders).
#90




Join Date: Jun 2001
Location: Fort Worth, TX, USA
Programs: SWA APreffer Hilton Diamond
Posts: 665
Did I hear you correctly?
Interesting reading. What is that you really want? I really don't get all these 'issues' that were mention. I agree with last posting, I want a good rate, good mileage. If I want a confortable care, with less mileage per gallon, then I would rent one.
Reading the 'benifits' for the PS program, it does state 'if available'. What is AVIS to do, go get a car from Hertz or 'block' upgradable cars just in case a PS member makes a reservation? I'm not a PS invited renter, I think I should since I had 22 one or two day rentals last year. Got upgrades, I think a few, something like three times, even refused a SUV upgrade once (DFW to Houton and back rental). I get the WSJ here and there besides I'm renting the car not looking for a free paper. Only once was the car running and A/C was on and that was because they brough it up to the preferred booth since it wasn't ready when I arrived, an hour early, and other rentals were late.
From what I can see, all benifits are 'if available' and not mandatory. Regarding counter personal, yes, they could be 'nicer' but are you always the 'best' customer or 'nice' to your customer. We all have bad days or minutes in our day but is 'everyone' bad you to all the time, I wouldn't think so. Everyone makes mistakes so give them a break and smile the next time, you'll be surpised at the result.
(I have a friend that works behind a counter at a major company and from what she tells, I would think that every customer she gets is from h*ll and she is not at fault each time. Knowing her, if she would read these pages, none would get upgrades!)
Reading the 'benifits' for the PS program, it does state 'if available'. What is AVIS to do, go get a car from Hertz or 'block' upgradable cars just in case a PS member makes a reservation? I'm not a PS invited renter, I think I should since I had 22 one or two day rentals last year. Got upgrades, I think a few, something like three times, even refused a SUV upgrade once (DFW to Houton and back rental). I get the WSJ here and there besides I'm renting the car not looking for a free paper. Only once was the car running and A/C was on and that was because they brough it up to the preferred booth since it wasn't ready when I arrived, an hour early, and other rentals were late.
From what I can see, all benifits are 'if available' and not mandatory. Regarding counter personal, yes, they could be 'nicer' but are you always the 'best' customer or 'nice' to your customer. We all have bad days or minutes in our day but is 'everyone' bad you to all the time, I wouldn't think so. Everyone makes mistakes so give them a break and smile the next time, you'll be surpised at the result.
(I have a friend that works behind a counter at a major company and from what she tells, I would think that every customer she gets is from h*ll and she is not at fault each time. Knowing her, if she would read these pages, none would get upgrades!)

