Problem with preferred reservations
Apr 17, 2002 | 9:36 pm
#1
Original Poster
Join Date: Dec 2001
Location: Reno, NV - UA 1K
Posts: 182
Problem with preferred reservations
I started using Avis Preferred about 4 months ago - during that time out of appx. 15 rentals at various locations only one time has my name shown up on the preferred list. I have called customer service repeatedly, they check my profile and can't find a problem. One agent in San Diego said I should have them issue me a new wizard number. Has anyone else had this experience? All my reservations have been made online.
Apr 18, 2002 | 4:02 pm
#2
Join Date: Feb 1999
Location: Alexandria, VA 22301
Posts: 126
I have had a few not go through. The failures have been when I reserve through the AVIS website. The agent can eventually find the reservation but they always have to re-type all my information. Don't have any answers why, though.