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-   Avis | Preferred and Budget | Fastbreak (https://www.flyertalk.com/forum/avis-preferred-budget-fastbreak-420/)
-   -   Changes to Avis First Program (https://www.flyertalk.com/forum/avis-preferred-budget-fastbreak/1615963-changes-avis-first-program.html)

sdsearch Nov 15, 2014 9:09 pm


Originally Posted by username (Post 23848143)
I guess this probably also implies the new program is somewhat delayed?

I would hope so. It never made sense to me why they would change it in November, when the Avis First year ends and restarts at the turn of the year. It would make a lot more sense to have a clean year end with Avis First and on Jan 1 start the new program, instead of switching programs so near the end of the year.

I am confused as to what status I will be, because they haven't explained if the status qualifications will change, and meanwhile I won't qualify for Avis First until the last days of December (after a week-long Christmastime rental). It seems much simpler therefore, since Avis First status qualification went Jan 1 - Dec 31, to keep Avis First going through Dec 31.

Of course, I don't know if they realized this, or just ran into problems they didn't anticipate and are delaying for some other reason.

username Nov 16, 2014 8:46 am


Originally Posted by sdsearch (Post 23848284)
I would hope so. It never made sense to me why they would change it in November, when the Avis First year ends and restarts at the turn of the year. It would make a lot more sense to have a clean year end with Avis First and on Jan 1 start the new program, instead of switching programs so near the end of the year.

Regardless, they drastically reduced the benefits of the existing program (by making change to the expiration date) half way into the year. It just shows how little Avis respects and cares about its customers and how stupid they are in earning trust and loyalty of its customers.

JohnMacWW Nov 19, 2014 9:56 am

No more United MP point earning?
 
Got a card on November 17th that tells me "Beginning November 1, 2014, you will no longer be able to earn United Milage Plus award miles when renting with Avis."
Is this reported somewhere in this thread (I di not see it) or somewhere else?

sdsearch Nov 19, 2014 12:32 pm


Originally Posted by JohnMacWW (Post 23866029)
Got a card on November 17th that tells me "Beginning November 1, 2014, you will no longer be able to earn United Milage Plus award miles when renting with Avis."
Is this reported somewhere in this thread (I di not see it)

Of course not. This is a thread specifically about Avis First changes. (In case you're not aware, Avis First is an "elite" program with Avis, which you have to rent a lot to qualify for.) What partners Avis has in general has nothing to do specifically with Avis First, since in fact earning with parnters disqualified you from earning free rental day certs from Avis First.


Originally Posted by JohnMacWW (Post 23866029)
or somewhere else?

Yes. Halfway down the first page of this forum you'll find:

http://www.flyertalk.com/forum/avis-...ye-united.html

JohnMacWW Nov 19, 2014 5:04 pm


Originally Posted by sdsearch (Post 23867032)
Of course not. This is a thread specifically about Avis First changes. (In case you're not aware, Avis First is an "elite" program with Avis, which you have to rent a lot to qualify for.) What partners Avis has in general has nothing to do specifically with Avis First, since in fact earning with parnters disqualified you from earning free rental day certs from Avis First.


Yes. Halfway down the first page of this forum you'll find:

http://www.flyertalk.com/forum/avis-...ye-united.html

Thanks. I am an Avis First which is why I was actually already subscribed to this this thread. Somewhere in searching the forum I ended up back on this one which seemed to have posts closely related when I posted. Apologies. And thanks for replying!

username Dec 18, 2014 9:18 pm

Well, the year is almost finished. Still no news on the new program? This has got to be the most incompetent and customer-unfriendly loyalty program change in the travel industry for a long time.

nichojo Dec 19, 2014 1:16 pm

Got email just now - it's been delayed.

doss1 Dec 19, 2014 2:06 pm

A few days ago I redeemed a 2 day rental coupon with an expiration date of Jan 15...I was told that despite that date, the coupon would work until the end of Feb 2015. I guess that is due to the delay?

username Dec 20, 2014 11:45 am

I think Avis should not have changed to the shortened expiration in the first place. It was not good to shortchange the most frequent customers on the benefits they already earned.

Then the whole some expire 1/15 , some expire 2/28 was just crazy.

Now, the good news. I just looked on my AvisFirst, it seems that they changed them to the original 6-month expiration dates! Finally they did the right thing ^

Cathay Boy Dec 21, 2014 11:17 am

Got an exciting email from Avis that they are changing to their "new" program WITHOUT telling any of the details.... what a waste of email and my time reading it....

Pedro M Dec 21, 2014 11:41 am

I just received a new free weekend coupon with expiration date of 6/30/2015. The one coupon I had with an expiration date of 1/15/2015 now has an expiration date of 1/30/2015.

dand99 Dec 23, 2014 10:54 pm

Preferred benefits ?
 
There seem to be some differences between the North American program and the European program.

This is what the european websites have: https://secure.avis-europe.com/asset...enefits_UK.pdf
I called Avis customer service (Europe) and they told me benefits should apply worldwide.

Yet it seems that the N American program is not exactly the same - with the addition of "Avis First", a requirement for local residency (N America) and different qualification criteria...

D.

username Dec 24, 2014 8:44 am


Originally Posted by dand99 (Post 24045279)
There seem to be some differences between the North American program and the European program.

This is what the european websites have: https://secure.avis-europe.com/asset...enefits_UK.pdf
I called Avis customer service (Europe) and they told me benefits should apply worldwide.

Yet it seems that the N American program is not exactly the same - with the addition of "Avis First", a requirement for local residency (N America) and different qualification criteria...

D.

When this thing first came out, I did some research and found the European Avis already had an Preferred Plus. So, I am pretty sure this is not the upcoming one. The new one will involve point accumulation of some sort. A new system is probably needed and probably is the reason for the botched rollout.

sdsearch Dec 24, 2014 10:01 am


Originally Posted by username (Post 24046806)
When this thing first came out, I did some research and found the European Avis already had an Preferred Plus. So, I am pretty sure this is not the upcoming one. The new one will involve point accumulation of some sort. A new system is probably needed and probably is the reason for the botched rollout.

In other words, the new system does not seem to be about synchronizing with European Avis. It seem more like "we try (to copy Hertz) harder". :p

username Jan 10, 2015 11:22 am


Originally Posted by nichojo (Post 24024892)
Got email just now - it's been delayed.

I still did not get any official statement about this. What did the e-mail you got say?

Thanks.


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