Avis First age limitations
Jun 19, 2014, 3:22 pm
#1
Original Poster
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Avis First Age Limitations?
Dear Mr. f0xx,
Thank you for your patience regarding the Avis First status.
Unfortunately until you are 25 years of age you are not eligible for the
program. The age is what restricted the enrollment from being
automatically processed.
If we can be of further assistance, please let us know.
Kind Regards,
Customer Service Representative
Thank you for your patience regarding the Avis First status.
Unfortunately until you are 25 years of age you are not eligible for the
program. The age is what restricted the enrollment from being
automatically processed.
If we can be of further assistance, please let us know.
Kind Regards,
Customer Service Representative
So... When I click the link to upgrade...
Last edited by f0xx; Jun 21, 2014 at 9:20 am Reason: Removed CSR name.
Jun 19, 2014, 7:00 pm
#2
Join Date: May 2014
Posts: 1,868
Do you happen to be a member of USAA yet? You don't have to have a military connection for their base account, and I have found they're very lenient where age is concerned for USAA members. Worth a shot, at least, and I like their AWD code too =P
Jun 19, 2014, 7:02 pm
#3
Original Poster
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
I'm aware that their base account is available (I have it.) though I'm eligible for their Preferred/First tier. Though due to some "age restriction", I'm not able to take advantage of such.
Jun 19, 2014, 11:21 pm
#4
Join Date: Feb 2011
Location: 90210
Programs: Hyatt Diamond, SPG Plat
Posts: 121
I wonder if you could just changed your DOB and then back after they make your account.
Jun 19, 2014, 11:52 pm
#5
Original Poster
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Jun 21, 2014, 8:12 am
#6
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,726
Did you tell CS that you have USAA and that membership waives the age requirement with Avis? Perhaps the person you contacted did not realize that.
-J.
-J.
Jun 21, 2014, 9:22 am
#7
Original Poster
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Just confirmed with another CSR. She said there is a age restriction on the AVIS Preferred program. Have to be Age 25 to qualify / enter into the program.
What a slap in the face to young businessmen.
Jun 21, 2014, 12:23 pm
#8
Join Date: Nov 2013
Posts: 196
This has to be new, I'm 23 and have been Preferred for years. However, I have easily qualified for First and haven't gotten any invitation to join or anything.
Jun 21, 2014, 12:28 pm
#9
Original Poster
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Jun 22, 2014, 4:14 am
#10
Join Date: Dec 2007
Location: A place where I have just enough status to want more, but can't afford it!
Programs: National EE, SPG Gold, Hilton Gold, Hyatt Plat, Avis PC, Hertz PC
Posts: 112
It's nothing new. I was stuck in this scenario for years. I could create a preferred account and that was it!
I could NOT enroll in Avis First and I could NOT edit my profile online (you'll always get an error message).
It was pointless for me to rent with Avis when I couldn't get any rental credit, so instead I signed up with National. As a result, I have been an Executive or Executive Elite with National since I was 18, and based on my recent experiences with Avis...I made the right choice!
I could NOT enroll in Avis First and I could NOT edit my profile online (you'll always get an error message).
It was pointless for me to rent with Avis when I couldn't get any rental credit, so instead I signed up with National. As a result, I have been an Executive or Executive Elite with National since I was 18, and based on my recent experiences with Avis...I made the right choice!
Jun 22, 2014, 10:38 am
#11
Original Poster
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
It's nothing new. I was stuck in this scenario for years. I could create a preferred account and that was it!
I could NOT enroll in Avis First and I could NOT edit my profile online (you'll always get an error message).
It was pointless for me to rent with Avis when I couldn't get any rental credit, so instead I signed up with National. As a result, I have been an Executive or Executive Elite with National since I was 18, and based on my recent experiences with Avis...I made the right choice!
I could NOT enroll in Avis First and I could NOT edit my profile online (you'll always get an error message).
It was pointless for me to rent with Avis when I couldn't get any rental credit, so instead I signed up with National. As a result, I have been an Executive or Executive Elite with National since I was 18, and based on my recent experiences with Avis...I made the right choice!
I reached out to their Twitter team... They said I was eligible and to call the Avis Preferred desk to process it.
I talked to Avis Preferred desk on Thursday/Friday and they were the ones that told me I wasn't eligible!
I'll give them a last call on Monday and if not. I'll be sticking with what I got now. I'd love National, but the limited underage waivers really kill it. They end up costing double the rental.
Jun 23, 2014, 11:38 am
#12
Join Date: May 2013
Location: TX
Posts: 240
I had the same issue when I signed up for Avis Preferred in 2012! A quick call to customer service fixed it for me. She just said I can't edit my information online and instead sent me a paper form to fill out and fax back to them. They then took that information and made all the changes for me.
Efficiency at its finest!
Also just remembered I signed my wife up for an account last week, and we had the same issue. It was a last second booking due to a missed flight, so she just went to the Preferred desk at LAX since she was already there and had made the reservation already, and they fixed everything for her and sent her on her way (in a decent upgrade, no less! booked compact, received a prius!)
Efficiency at its finest!
Also just remembered I signed my wife up for an account last week, and we had the same issue. It was a last second booking due to a missed flight, so she just went to the Preferred desk at LAX since she was already there and had made the reservation already, and they fixed everything for her and sent her on her way (in a decent upgrade, no less! booked compact, received a prius!)
Jun 23, 2014, 12:17 pm
#13
Original Poster
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
I had the same issue when I signed up for Avis Preferred in 2012! A quick call to customer service fixed it for me. She just said I can't edit my information online and instead sent me a paper form to fill out and fax back to them. They then took that information and made all the changes for me.
Efficiency at its finest!
Also just remembered I signed my wife up for an account last week, and we had the same issue. It was a last second booking due to a missed flight, so she just went to the Preferred desk at LAX since she was already there and had made the reservation already, and they fixed everything for her and sent her on her way (in a decent upgrade, no less! booked compact, received a prius!)
Efficiency at its finest!
Also just remembered I signed my wife up for an account last week, and we had the same issue. It was a last second booking due to a missed flight, so she just went to the Preferred desk at LAX since she was already there and had made the reservation already, and they fixed everything for her and sent her on her way (in a decent upgrade, no less! booked compact, received a prius!)
I just called in after changing my AWD to USAA. Looks like that worked.
She sent me a paper application in an email.... Who in the world uses non-PDF editable applications? It's literately a paper application that was scanned in crooked.
Sep 24, 2014, 7:46 pm
#14
Join Date: Sep 2014
Location: Washington, DC / New York City
Programs: AAdvantage, Avis First, IHG Platinum
Posts: 4
I also am under 25 and will be needing to rent a car for business for the better part of the next 6 months. I sincerely hope I can resolve this issue, because I do like what I have heard about Avis Preferred. If not, I'll definitely have to rent from somewhere else that actually wants the business.
Sep 24, 2014, 8:46 pm
#15
Join Date: Aug 2014
Posts: 30
I also am under 25 and will be needing to rent a car for business for the better part of the next 6 months. I sincerely hope I can resolve this issue, because I do like what I have heard about Avis Preferred. If not, I'll definitely have to rent from somewhere else that actually wants the business.
Contact Jasmine.Fernanders(at)avisbudget.com or call the preferred department at 1-866-842-5552
She will send you an application which you have to fill out and send back to them and they'll manually make you a preferred account.