Bonus Points not posting
Jun 16, 2012 | 11:32 pm
#1
Original Poster
Join Date: Jan 2012
Location: DTW
Programs: Delta Platinum, Marriott Platinum, Hilton Diamond, IHG Platinum, Avis First
Posts: 106
Bonus Points not posting
Has anyone had trouble with Bonus points not posting? Since the start of May every time I have used the US Airways 3K miles bonus coupon code for a 3 day rental I have only received the 'base' miles and not the 3K bonus (receipt shows that I should receive the bonus). Previously I would receive both on the same day. Calling customer service didn't seem too help since they said they sent notification over to US Airways.
Any suggestions, thoughts or similar experiences?
Any suggestions, thoughts or similar experiences?
Jun 17, 2012 | 7:00 am
#2
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
Yes, there's a long thread on this in the USAirways forum.
Seems that bonus points stopped posting after 3/31/2012, which was the end of last year's promotion.
I have yet to file a problem with USAirways, but at some point when I get the time, I will. Both US and AVIS will say to "wait up to 90 days" for points to post... So, we're almost there.
Seems that bonus points stopped posting after 3/31/2012, which was the end of last year's promotion.
I have yet to file a problem with USAirways, but at some point when I get the time, I will. Both US and AVIS will say to "wait up to 90 days" for points to post... So, we're almost there.
Jun 17, 2012 | 7:31 pm
#3
Join Date: Dec 2002
Location: MHT, CHS
Programs: DL DM, Hilton Dia, Avis Pres Club
Posts: 1,249
I have had the same problem. I have spoken to Avis, and they are resubmitting the bonus. I have had no response to an e-mail to Usairways. I never had a problem in the previous years.