Totally Frustrated WIth Lifemiles
May 26, 2023, 4:53 pm
#1
Original Poster
Join Date: Oct 2015
Location: Southern Cal
Programs: UA, AA, Delta, Marriott
Posts: 113
Totally Frustrated WIth Lifemiles
After dozens of searches over the last year, today I finally got flights using Lifemiles. I got the traveler names in and then a note that they didn't have enough info to onfirm the booking. SO I spoke with a chat agent who said first I had to call this number, then he changed it to another. Can't they collect taxes online? Anyway I gave up and tried again 3 times, always with some confirmation problem but no longer a chat agent...just three twirling circles.
I know that there is a lot on the topic of booking frustrations, but it is a lot to wade through. What am I missing here?All of this effort to fly COPA in Business and coach in Avianca. And no stopovers allowed? Thanks for any advice.
I know that there is a lot on the topic of booking frustrations, but it is a lot to wade through. What am I missing here?All of this effort to fly COPA in Business and coach in Avianca. And no stopovers allowed? Thanks for any advice.
May 26, 2023, 5:02 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,544
After dozens of searches over the last year, today I finally got flights using Lifemiles. I got the traveler names in and then a note that they didn't have enough info to onfirm the booking. SO I spoke with a chat agent who said first I had to call this number, then he changed it to another. Can't they collect taxes online? Anyway I gave up and tried again 3 times, always with some confirmation problem but no longer a chat agent...just three twirling circles.
I know that there is a lot on the topic of booking frustrations, but it is a lot to wade through. What am I missing here?All of this effort to fly COPA in Business and coach in Avianca. And no stopovers allowed? Thanks for any advice.
I know that there is a lot on the topic of booking frustrations, but it is a lot to wade through. What am I missing here?All of this effort to fly COPA in Business and coach in Avianca. And no stopovers allowed? Thanks for any advice.
I make sure whatever credit card I’m using for taxes/fees is good for international transactions. Always take a screenshot of the confirmation number it shows when it’s trying to book it.
I’ve had no problems in the last three years, other than it being pretty difficult to find J awards.
May 27, 2023, 1:59 pm
#3
Original Poster
Join Date: Oct 2015
Location: Southern Cal
Programs: UA, AA, Delta, Marriott
Posts: 113
I did call Lifemiles and found a friendly and helpful agent to take me through the process of ticketing my itinerary and paying the fees. I hadn't realized that one could not do everything online.
May 27, 2023, 2:39 pm
#4
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,544
I do everything online. 3 tickets this month. Another 6-7 tickets since Covid started.