error code 999 when buying miles?
#1
Original Poster
Join Date: Jun 2010
Posts: 18
error code 999 when buying miles?
I was trying to take advantage of the latest promotion and buy some miles, but kept getting an error with code 999 "page not found" in the last step of payment. Tried with different cards and different browsers, same result.
Any idea why this is happening or how to solve it?
Thanks in advance!
Any idea why this is happening or how to solve it?
Thanks in advance!
#2
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
There is a whole thread on that and other issues with using the Lifemiles website. Please search in there!
https://www.flyertalk.com/forum/avia...ms-beware.html
https://www.flyertalk.com/forum/avia...ms-beware.html
#3
Join Date: Jun 2017
Location: Houston , TX
Programs: Platinum Pro. .Hilton Honors Gold,
Posts: 676
Error code 999
I signed up for Life Miles about 24 hours ago and am having the same issue when I go to purchase miles it won’t go through and tells me code 999. I know there is a 1000+ posts thread on life Miles issues . Anyone reading this happen to know how to get around this ? A wait period for new members ? Thank you in advance.
#4
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
without knowing too much about your conditions, and about the LM website coding, I suggest you try several things.
1. Use FF or Chrome browser
2. Switch country to "Rest of the world"
3. Use a credit card you know is not blocked for foreign transactions (specifically, Colombia transactions - call your CC vendor to check, AMEX are recommended)
4. Log in fresh before trying to buy
5. Try buying again after a few hours (check your CC that you havent been charged already, before trying a new transaction. No rush to buy miles, right?)
1. Use FF or Chrome browser
2. Switch country to "Rest of the world"
3. Use a credit card you know is not blocked for foreign transactions (specifically, Colombia transactions - call your CC vendor to check, AMEX are recommended)
4. Log in fresh before trying to buy
5. Try buying again after a few hours (check your CC that you havent been charged already, before trying a new transaction. No rush to buy miles, right?)
#5
Join Date: Jun 2017
Location: Houston , TX
Programs: Platinum Pro. .Hilton Honors Gold,
Posts: 676
without knowing too much about your conditions, and about the LM website coding, I suggest you try several things.
1. Use FF or Chrome browser
2. Switch country to "Rest of the world"
3. Use a credit card you know is not blocked for foreign transactions (specifically, Colombia transactions - call your CC vendor to check, AMEX are recommended)
4. Log in fresh before trying to buy
5. Try buying again after a few hours (check your CC that you havent been charged already, before trying a new transaction. No rush to buy miles, right?)
1. Use FF or Chrome browser
2. Switch country to "Rest of the world"
3. Use a credit card you know is not blocked for foreign transactions (specifically, Colombia transactions - call your CC vendor to check, AMEX are recommended)
4. Log in fresh before trying to buy
5. Try buying again after a few hours (check your CC that you havent been charged already, before trying a new transaction. No rush to buy miles, right?)
#6
Join Date: Feb 2015
Location: SHA/PVG
Programs: A3*G, OZ*S
Posts: 14
#8
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
I called Lifemiles and they said they couldn't even do the transfer manually. They had to escalate it to the booking department and they would call me back...