Dead loop with call center
Nov 30, 2015, 9:17 am
#1
Original Poster
Join Date: Oct 2010
Posts: 253
Dead loop with call center
I have been having a really difficult time connecting to an agent from the lifemiles department. I followed the automated system but it is always transferred to the sales department. Then the agent would transfer me to the lifemiles department which never got through. Instead it would be transferred back the sales department. Is there a good way to reach a lifemiles agent? Thanks a lot!
Dec 3, 2015, 1:27 am
#3
Join Date: Dec 2010
Location: Singapore
Programs: BW Diamond, SPG Gold, HHonors Gold, Priority Club Plat Ambassador, Club Carlson Gold, M&C Gold
Posts: 313
If it is not an urgent issue, you can email [email protected]
Include your lifemiles number, PNR and phone number.
They will usually call you back within 24-48 hours. Even internationally.
Include your lifemiles number, PNR and phone number.
They will usually call you back within 24-48 hours. Even internationally.