Booking Infant Awards: Impressed with Avianca Call Center!
Nov 18, 2018, 1:29 pm
#91
Join Date: Sep 2006
Location: NYC
Programs: SQ Gold, VA Gold, Marritt Plat, HH Gold
Posts: 84
To get the international lap-child ticket issued, there is no general need to book the lap-child ticket with AV/LM. We generally have done the lap child booking and ticketing directly with the operating Star carriers (or their contracted reps) when it comes to AV-issued award tickets for partner Star Alliance operated flights.
Nizar should get TK to issue the lap-child ticket for the TK flights and/or for the TK-TG flights.
Tks
Nov 18, 2018, 3:07 pm
#92
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
TG can issue a lap child ticket for the TPE-ICN part or for the TPE-ICN-SYD trip. Whether the former (TG issuing for just TPE-ICN collowed by OZ issuing a separate lap child ticker for ICN-SYD) is cheaper than the latter can vary. It’s supposed to be ten percent of some published fare plus taxes/fees, but it’s not unusual for two calls to do the same thing to come back with a different amount.
Dec 8, 2018, 3:55 pm
#93
Join Date: Sep 2006
Location: NYC
Programs: SQ Gold, VA Gold, Marritt Plat, HH Gold
Posts: 84
Wondering if anyone's had any luck getting LH to issue an infant lap ticket?
Been trying to get an infant added to our JFK-FRA-OSL flights booked through Avianca but 3 calls and they all said they can't do it... Any pointers on helping the agents get it booked?
Thanks!
Been trying to get an infant added to our JFK-FRA-OSL flights booked through Avianca but 3 calls and they all said they can't do it... Any pointers on helping the agents get it booked?
Thanks!