Award cancellation fee

Old Jul 23, 23, 11:55 pm
Original Poster
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum, Hyatt Explorist
Posts: 3,489
Award cancellation fee

On a Star Alliance award booking confirmation page, it says (emphasis mine):

When refund is made within the validity period through the online ☞ No fee is charged.
When refund is made offline within the validity period
USD 30 will be charged (or3,000 miles will be redeemed) per a re-issuance.

Does that mean I can cancel online for free?
italdesign is offline  
Old Jul 26, 23, 11:35 am
Join Date: May 2006
Location: SYD or GOT
Programs: OZ Lifetime-DMPL*G, AF*G, SPG Plat, Hertz PC
Posts: 803
Yes, that is correct
THD is offline  

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