Asiana cease to issue Plastic Membership Card
Aug 15, 2016, 9:56 pm
#46
Join Date: May 2006
Location: SYD or GOT
Programs: OZ Lifetime-DMPL*G, AF*G, SPG Plat, Hertz PC
Posts: 803
Never had any issue with UA wirh North American flights with *G on boarding pass only. You ahould be fine. AC have only been asked for physical card once when taking in a guest.
Aug 17, 2016, 4:43 pm
#47
Suspended
Join Date: Oct 2008
Posts: 241
How does people get in touch with the Asiana Club through FB? I tried message them and never got a response.
Aug 17, 2016, 5:15 pm
#48
Suspended
Join Date: Oct 2008
Posts: 241
Some airline lounges still ask for them, and its more reliable than the mobile app (such as if your phone battery dies).
I've had some troubles before where the lounge agent was adamant she needed a membership card, took me 20mins before I was finally allowed in...
It's just easier not to run into these types of situations
@monokuro Thx for the update! heading to ICN tmrw! Great to know they still issue them!
I've had some troubles before where the lounge agent was adamant she needed a membership card, took me 20mins before I was finally allowed in...
It's just easier not to run into these types of situations
@monokuro Thx for the update! heading to ICN tmrw! Great to know they still issue them!
They finally replied my FB message, after 10 days, through the Korean account, that "... on membership renewal. We are afraid to tell you that we do not issue a plastic card anymore. Since Star Alliance recommends using mobile/digital card, whole star member airlines are now accepting digital card. If not, please let us know. Thank you."
Sep 12, 2016, 7:33 am
#49
Join Date: May 2012
Location: BOS, YYZ, HKG, TPE
Programs: OZ Diamond, DL Gold, QF Gold, HH Diamond, Bonvoy Titanium, WoH Explorist, Shangri-la Jade
Posts: 304
I am wondering if you were able to obtain a new card at ICN? Is it the counter in the arrival hall, at the very end, where they issue the hotel voucher for passengers with overnight connections?
They finally replied my FB message, after 10 days, through the Korean account, that "... on membership renewal. We are afraid to tell you that we do not issue a plastic card anymore. Since Star Alliance recommends using mobile/digital card, whole star member airlines are now accepting digital card. If not, please let us know. Thank you."
They finally replied my FB message, after 10 days, through the Korean account, that "... on membership renewal. We are afraid to tell you that we do not issue a plastic card anymore. Since Star Alliance recommends using mobile/digital card, whole star member airlines are now accepting digital card. If not, please let us know. Thank you."
My my, late late me.
To answer your question, yes. The counter still issues without hesitation. For me they even threw in some luggage tags.
Sep 17, 2016, 12:17 pm
#51
Suspended
Join Date: Oct 2008
Posts: 241
Sep 17, 2016, 12:20 pm
#52
Suspended
Join Date: Oct 2008
Posts: 241
Can you give me the number that you dialed? I called the number as the back of my card last month, when I went back to Chicago, I was told that they no longer issue a plastic card anymore. That was even after I told them that I am renewed at the Diamond level.
Sep 19, 2016, 2:54 pm
#53
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,099
I received the same response and politely responded that I frequently fly on other airlines, and they won't let me in the lounge without a physical card. I was placed on hold, and 5-10 minutes later was told that they would send a card in the post.
Oct 14, 2016, 8:35 pm
#55
Join Date: Oct 2016
Programs: JGC Sapphire
Posts: 50
Interesting to see what people have said.. I hit Gold a couple of months ago and didn't receive anything at all. However I hit Diamond on 25/12/15 and today received a plastic card in the mail 7/1/16. Sadly it is just a card and letter, no 'package' or luggage tags or anything to go with it. I know it isn't really necessary but I would still have liked luggage tags. Not to mention the card isn't the most aesthetically appealing either..
btw, I got OZ Diamond status by flying SQ. I flew OZ in long haul J once in 2011, and the cabin service was quite terrible even though it was in J！
Nov 17, 2016, 4:52 pm
#56
Join Date: Aug 2013
Programs: BA CX DL KE OZ*G PR QF QR; SPG IHG MR HH
Posts: 76
Transiting through ICN airport. Is it possible to get a plastic card from an Asiana counter airside? Don't want to go through immigration just for this reason. Got Diamond status few weeks ago and have an upcoming *A flight that I credit miles to another FFP (booking class earns no miles in OZ) so BP will not show *G. This is probably when the plastic card comes in handy.
Last edited by Wuxia; Nov 18, 2016 at 1:18 am Reason: Typo
Nov 17, 2016, 10:23 pm
#57
Join Date: May 2006
Location: SYD or GOT
Programs: OZ Lifetime-DMPL*G, AF*G, SPG Plat, Hertz PC
Posts: 803
There is no longer an Asiana Club desk airside, so you will need to go through immigration. If you want the card just for lounge access while transiting ICN then it is not necessary, the mobile card on the Asiana Club app will suffice.
Nov 18, 2016, 1:34 am
#58
Join Date: Aug 2013
Programs: BA CX DL KE OZ*G PR QF QR; SPG IHG MR HH
Posts: 76
^ ICN airport lounges will probably let me go through as it's the OZ hub. But I plan to be in PRG and IST, flying with TK with TK FFP listed. PRG's lounge is not even *A, just a contract lounge, so I am guessing that people flashing the OZ mobile card is probably not so common there.
Nov 18, 2016, 5:26 am
#59
Join Date: May 2012
Location: SYD
Programs: OZ Platinum LifeTime; DL PM; QF Gold; VA Gold; HH Diamond; IHG Diamond
Posts: 1,128
^ ICN airport lounges will probably let me go through as it's the OZ hub. But I plan to be in PRG and IST, flying with TK with TK FFP listed. PRG's lounge is not even *A, just a contract lounge, so I am guessing that people flashing the OZ mobile card is probably not so common there.
Nov 21, 2016, 3:01 pm
#60
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
I was denied at the UA lounge in MSP and AC lounge in YUL and YEG recently. They insisted on showing a card. UA lounge even went as far as that only passengers travelling in premium cabins on intercontinental flights are eligible to use the lounge! (I do not think UA has any intercontinental flights out of MSP at all.)
How does people get in touch with the Asiana Club through FB? I tried message them and never got a response.
How does people get in touch with the Asiana Club through FB? I tried message them and never got a response.
But maybe you were flying another *A carrier than UA or AC? In this case, maybe they do ask for the card indeed. That sucks if that's the case.
Though the card number should be included in all the tickets.