Wanna Get Away fares... refundable if using points?
Jan 13, 2015 | 10:24 am
#1
Original Poster
Join Date: Sep 2012
Posts: 4,436
Wanna Get Away fares... refundable if using points?
I know WGA fares can only get SWA credit when canceled. But what if they're booked using points and then canceled? Do I lose the points? Full points refund? Maybe lose the small fee? I vaguely remember reading that a full points and fee refund is issued, but I want to make sure. Thanks
Jan 13, 2015 | 10:30 am
#2
Join Date: Dec 2012
Location: Chicago, IL
Posts: 351
I know WGA fares can only get SWA credit when canceled. But what if they're booked using points and then canceled? Do I lose the points? Full points refund? Maybe lose the small fee? I vaguely remember reading that a full points and fee refund is issued, but I want to make sure. Thanks
The $5.60 in fees can also be refunded or turned into a credit for future travel.
Jan 13, 2015 | 10:31 am
#3
Join Date: Aug 2000
Location: LAS
Programs: WN:A-List, 2025-2026; UA:1K long gone (1995-2003).
Posts: 1,602
Points are returned to your account. The security fee is refundable but you need to click the radio button for refund to original form of payment as the default is to keep funds for future use.
Jan 13, 2015 | 3:14 pm
#5
Used to be 'Travelergcp'
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,945
I consider it my community service to answer questions for newbies. And as a down-payment against any questions I want to ask in the future.
Jan 14, 2015 | 1:19 pm
#6
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,405
Jan 15, 2015 | 3:41 pm
#7
Join Date: Sep 2014
Posts: 7
YES EVERYTHING WITH POINTS IS REFUNDABLE!!
I requested a refund last week for a flight with points and the points were back in my account with in minutes.
for the money you have the option of refund or save for future travel. make sure to select the one you want
I requested a refund last week for a flight with points and the points were back in my account with in minutes.
for the money you have the option of refund or save for future travel. make sure to select the one you want
Apr 26, 2015 | 1:26 pm
#8
Join Date: Jul 2002
Posts: 4,091
Searched but didn't see this angle covered. If I book a WGA fare with points for another person and cancel, do the points go back to my account? The CoC says:
"..... the fare paid for unused nonrefundable Tickets, including taxes, security fees, and Passenger Facility Charges, may be applied toward the purchase of future travel on Carrier for the originally ticketed Passenger only."
I was planning on booking a trip using points at the WGA level for some friends. If we had to cancel, I believed that I would get the points back into my account, but the CoC made me wonder if that was strictly true, and that I would have unrestricted ability to reuse the points rather than having to re-book a trip for the "ticketed passenger". Any experience with this?
"..... the fare paid for unused nonrefundable Tickets, including taxes, security fees, and Passenger Facility Charges, may be applied toward the purchase of future travel on Carrier for the originally ticketed Passenger only."
I was planning on booking a trip using points at the WGA level for some friends. If we had to cancel, I believed that I would get the points back into my account, but the CoC made me wonder if that was strictly true, and that I would have unrestricted ability to reuse the points rather than having to re-book a trip for the "ticketed passenger". Any experience with this?
Apr 26, 2015 | 1:31 pm
#9
Join Date: Aug 2012
Location: LAS
Posts: 1,533
Searched but didn't see this angle covered. If I book a WGA fare with points for another person and cancel, do the points go back to my account? The CoC says:
"..... the fare paid for unused nonrefundable Tickets, including taxes, security fees, and Passenger Facility Charges, may be applied toward the purchase of future travel on Carrier for the originally ticketed Passenger only."
I was planning on booking a trip using points at the WGA level for some friends. If we had to cancel, I believed that I would get the points back into my account, but the CoC made me wonder if that was strictly true, and that I would have unrestricted ability to reuse the points rather than having to re-book a trip for the "ticketed passenger". Any experience with this?
"..... the fare paid for unused nonrefundable Tickets, including taxes, security fees, and Passenger Facility Charges, may be applied toward the purchase of future travel on Carrier for the originally ticketed Passenger only."
I was planning on booking a trip using points at the WGA level for some friends. If we had to cancel, I believed that I would get the points back into my account, but the CoC made me wonder if that was strictly true, and that I would have unrestricted ability to reuse the points rather than having to re-book a trip for the "ticketed passenger". Any experience with this?
Apr 26, 2015 | 1:55 pm
#10
Join Date: Jul 2002
Posts: 4,091
Well, I looked for something specific on this in the Rapid Rewards section as well as the CoC, but there was nothing that clarified that the methodology mentioned in the CoC for regular forms of payment was NOT used when Rewards points are used as "payment".
Apr 26, 2015 | 3:09 pm
#11
Join Date: Aug 2012
Location: LAS
Posts: 1,533
OK. Do you have your answer or is there something else you are asking?
Apr 26, 2015 | 5:44 pm
#12
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton, Marriott, IHG - whichever is rated well and cheapest
Posts: 6,572
I would listen to NextTrip . That is why you asked the question, correct?
Apr 27, 2015 | 8:37 am
#13
Join Date: Jun 2006
Location: between Albuquerque and Santa Fe
Programs: Kimpton Inner Circle; IHG Spire elite; Marriott & SPG Gold, r
Posts: 838
Been there; done that. Booked ticket for my son using my points. Cancel ticket, all points back in MY account and ticketing fee credited to my Credit card.
