Requirement to enter DOB when booking
May 31, 2022, 9:33 am
#1
Original Poster
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,428
Requirement to enter DOB when booking
Somewhere in the past year or so, Amtrak introduced a requirement to enter your date of birth when booking a ticket. I assume this is a precursor to putting stricter limitations on ticket transferability similar to airlines, but that's a separate discussion. What I want to know is: I don't see a way to add my DOB to my Amtrak profile? So I have to enter it for every single ticket I book?
May 31, 2022, 4:34 pm
#3
Join Date: Aug 2015
Posts: 311
Yes, I discovered this at some point earlier this year when the Submit button was grayed out and it drove me insane trying to figure out how to make the purchase. I ended up calling to book, thinking there was some glitch in the site as there so often is. The next time I booked I spotted it. There is nowhere to my knowledge to add it to your profile, you must fill it in every time. Just another way Amtrak can't get its act together technology-wise.
Jun 1, 2022, 8:01 am
#4
Original Poster
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,428
At least the last several months. See below. It's made me enter for the last 10-15 tickets I have bought. When I sign in to my account it populates everything except the DOB, but won't let me proceed until I enter a DOB.
Jun 19, 2022, 12:48 pm
#5
Join Date: Mar 2021
Posts: 169
Same here. I usually buy 10 tickets at once and have now resorted to just copying and pasting my birthdate. Speaking of Amtrak web technology, it forces me to log out and log back in after 5 or 6 ticket buys. It can't seem to figure out that I'm actively purchasing tickets. It must be on some sort of timer.