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best way to keep points from expiring

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best way to keep points from expiring

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Old Apr 7, 2022, 8:07 am
  #16  
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Join Date: Jun 2007
Programs: UA 1K MM, AGR SE, SPG Platinum, HH Gold, MR Gold
Posts: 504
Update!

Originally Posted by FormerAmtrakTraveler
I just booked this. But... I'm shocked there's no way to cancel it unless I call them. This was not the case before!
!
You CAN cancel online. There's just a lag so you can't do it right away.

Originally Posted by FormerAmtrakTraveler
I will report back. Does anyone know where in the web portal it shows expiry date? I only see it in the email they sent me.
There does not appear to be a place online that shows expiry date. When I called, the agent said the award booking / cancellation would NOT extend the expiry date because you have to travel for it to extend. I asked for advice on how to extend this given COVID has made it challenging etc. She was kind enough to extend me on the phone and gave me a new 24 months

Thanks everyone for the tips. Hope this helps someone else!
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Old Apr 7, 2022, 9:05 am
  #17  
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Join Date: Jun 2002
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Posts: 13,988
Originally Posted by FormerAmtrakTraveler
There does not appear to be a place online that shows expiry date. When I called, the agent said the award booking / cancellation would NOT extend the expiry date because you have to travel for it to extend. I asked for advice on how to extend this given COVID has made it challenging etc. She was kind enough to extend me on the phone and gave me a new 24 months
While that does make sense, it can't strictly be the case that you need to travel -- You could book an award ticket for someone else and when the ticket gets lifted in that case there is nothing that posts to your account.

Good to hear that you got an extra 24 months.
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