Getting the most of out our trip
Aug 9, 2012, 10:13 am
#16
Original Poster
Join Date: Feb 2010
Location: LCY
Programs: BAEC
Posts: 372
Thanks - according to Amtrak.com the base fare is the same as we have currently paid so we just need to decide whether it's worth the $109 pp to upgrade to F.
Seems a lot to me for a relatively short trip but I'll let my wife decide.
Seems a lot to me for a relatively short trip but I'll let my wife decide.
Aug 9, 2012, 1:48 pm
#17
Join Date: Feb 2011
Programs: Amtrak Select
Posts: 333
$109 does sound high for WAS - NYP. I think BOS - PHL is only like $109 and BOS - NYP is something like $74 for the FC accomodation charge?
Aug 9, 2012, 3:22 pm
#18
FlyerTalk Evangelist
Join Date: Jun 2002
Location: n.y.c.
Posts: 13,988
Aug 9, 2012, 7:29 pm
#21
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,405
- This isn't a tip per se, but just a general thought. I travel Acela First quite often and don't see very many babies. If your trip is during the week, there will be a lot of business people talking way to loudly on cell phones and interupting your pleasure trip , some sitting in groups looking over papers and trying loudly boast how many shares of facebook they shorted 2 weeks ago, while pretending to get work done. There is a chance you[st]'ll [/st] should [st]get some[/st] stares and possibly give themsome dirty looks while "shhhsh-ing them, andif your baby happens to cry loudly dont worry it isnt a problem. !
Ah...fixed that post!
Aug 10, 2012, 7:01 am
#22
Original Poster
Join Date: Feb 2010
Location: LCY
Programs: BAEC
Posts: 372
a]
Thanks - that made me chuckle.
Our trip yesterday was a little like that. We were by far the quietest folk on the train. There was snoring fat man. Shout in to the phone when your reception goes because that'll work man. And I'm just so important I must tell everybody my business man.
However, it's a train. It's a public space. We should all deal with it and that cuts both ways. If our baby cries we will do our utmost to stop it if only because we don't want him to be unhappy.
Thanks - that made me chuckle.
Our trip yesterday was a little like that. We were by far the quietest folk on the train. There was snoring fat man. Shout in to the phone when your reception goes because that'll work man. And I'm just so important I must tell everybody my business man.
However, it's a train. It's a public space. We should all deal with it and that cuts both ways. If our baby cries we will do our utmost to stop it if only because we don't want him to be unhappy.
Aug 10, 2012, 10:27 am
#23
Join Date: Feb 2011
Programs: Amtrak Select
Posts: 333
You can do it over the phone or at any amtrak station. You can also do it at the club acela.
Aug 10, 2012, 10:38 am
#24
Join Date: May 2007
Location: Sherman Oaks, CA
Programs: Ozark Go-Getters Gold, Statler Star Silver, others from a variety of alternate timelines
Posts: 843
Aug 12, 2012, 12:08 pm
#25
Original Poster
Join Date: Feb 2010
Location: LCY
Programs: BAEC
Posts: 372
Just had an email from Amtrak saying that due to us no-showing they have issued an e-voucher and have cancelled the rest of our onward train tickets.
First, we were on the train and so I don't know how this has happened.
Second, we really need those onward travel and are now stuck in Shenandoah National Park with no phone and wireless access only in the resort lobby.
What should we do?
First, we were on the train and so I don't know how this has happened.
Second, we really need those onward travel and are now stuck in Shenandoah National Park with no phone and wireless access only in the resort lobby.
What should we do?
Aug 12, 2012, 12:35 pm
#26
Join Date: Feb 2011
Programs: Amtrak Select
Posts: 333
Just had an email from Amtrak saying that due to us no-showing they have issued an e-voucher and have cancelled the rest of our onward train tickets.
First, we were on the train and so I don't know how this has happened.
Second, we really need those onward travel and are now stuck in Shenandoah National Park with no phone and wireless access only in the resort lobby.
What should we do?
First, we were on the train and so I don't know how this has happened.
Second, we really need those onward travel and are now stuck in Shenandoah National Park with no phone and wireless access only in the resort lobby.
What should we do?
Call 1800 USA RAIL and tell them what happens. they should reinstate the tickets for you.
EDIT: I see that you are in the park with no phone - the hotel/resort must have a phone that you could use for this purpose. I worked many years in Yellowstone national park and we would have helped a guest with an issue like this.
Last edited by amamba; Aug 12, 2012 at 12:36 pm Reason: to add info
Aug 12, 2012, 12:35 pm
#27
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,929
Just had an email from Amtrak saying that due to us no-showing they have issued an e-voucher and have cancelled the rest of our onward train tickets.
First, we were on the train and so I don't know how this has happened.
Second, we really need those onward travel and are now stuck in Shenandoah National Park with no phone and wireless access only in the resort lobby.
What should we do?
First, we were on the train and so I don't know how this has happened.
Second, we really need those onward travel and are now stuck in Shenandoah National Park with no phone and wireless access only in the resort lobby.
What should we do?
Argue the hell out of this, and escalate it to as many supervisors as necessary. Don't let them off the phone until you get satisfaction. The new e-ticket system has just come into existence in the last two weeks, and there have been glitches/unexpected consequences aplenty. I'm sure there have been dozens of situations like yours.
Was your ticket scanned by a conductor when you were on the train?
Aug 12, 2012, 12:46 pm
#28
Original Poster
Join Date: Feb 2010
Location: LCY
Programs: BAEC
Posts: 372
Aug 12, 2012, 1:05 pm
#29
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Definitely need to contact Amtrak as soon as possible. Since you obviously have internet service I see two choices:
1. If your next trip is not for a few days, you can try using the Amtrak website to send them a message.
2. Install Skype or other VoIP service with soft-phone software and give them a call that way. Most services offer free access to make toll-free calls.
Also, I'm presuming all your travel is under a single reservation. If not, then you may still be booked. I would not be surprised if they are using canned verbiage on the eMail that might not apply in all cases. Check online to see if your onward travel is still listed.
1. If your next trip is not for a few days, you can try using the Amtrak website to send them a message.
2. Install Skype or other VoIP service with soft-phone software and give them a call that way. Most services offer free access to make toll-free calls.
Also, I'm presuming all your travel is under a single reservation. If not, then you may still be booked. I would not be surprised if they are using canned verbiage on the eMail that might not apply in all cases. Check online to see if your onward travel is still listed.