Hertz & Centurion
Apr 1, 2009, 6:45 am
#31
Join Date: Apr 2008
Location: Glasgow
Programs: Amex Centurion, HHonors Diamond, Virgin Gold, BA Gold, Emirates Gold
Posts: 133
Your #1 Gold works in the US (and most US locations are much better equipped to process #1 Gold more effectively).
I find when I book a European rental through #1 Gold it is very expensive and there are few stations that process it well.
In the US, you get very good rates, a great product and I would say that 75% of the time, I get an upgrade FOC.
I find when I book a European rental through #1 Gold it is very expensive and there are few stations that process it well.
In the US, you get very good rates, a great product and I would say that 75% of the time, I get an upgrade FOC.
Apr 1, 2009, 9:38 am
#32
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
The benefits include: 3 car class upgrade, 4 hour grace period, and a free booster/child seat.
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
Apr 1, 2009, 12:08 pm
#33
Join Date: Feb 2007
Programs: IC Royal Ambassador, SPG Platinum, HH Gold, BA Gold, Flying Blue Platinum
Posts: 767
The benefits include: 3 car class upgrade, 4 hour grace period, and a free booster/child seat.
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
Thanks for providing more information.
Apr 1, 2009, 12:18 pm
#34
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,847
The benefits include: 3 car class upgrade, 4 hour grace period, and a free booster/child seat.
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
Apr 1, 2009, 1:26 pm
#35
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
Definitely 3 class (with midsize reservation).
It is not just regular #1 Gold, and the amenities correspond to the Centurion CDP. It is not documented well.
No need to call, it's here:
https://www124.americanexpress.com/c...talelite#Hertz
Two things I left out:
Complimentary ski racks, courtesy pickup and delivery at FBOs
It is not just regular #1 Gold, and the amenities correspond to the Centurion CDP. It is not documented well.
No need to call, it's here:
https://www124.americanexpress.com/c...talelite#Hertz
Two things I left out:
Complimentary ski racks, courtesy pickup and delivery at FBOs
Apr 1, 2009, 1:36 pm
#36
Join Date: Oct 2007
Programs: Plat:US,DL (ex KL,AF,LX,LY) Gold:BA,VS (ex CO,UA).Plat.SPG,HGP Diam.HH. ICHG Plat RA. Amex Centurion
Posts: 673
IIRC, Hertz #1 Gold is nowhere near as lucrative as the "3-car upgrade", etc which you mentioned.
It is a far inferior product to Avis Presidents Club - even Avis Preferred is better (which is not to difficult to qualify for).
Hertz #1 is either available for purchase to anyone, for $60 - or else you can have it comped by any Visa Signature product, World Mastercard, and most Amex products.
Many FFP's in several countries also comp Hertz #1 Gold membership to all elite FF's if you ask. Check their car rental benefits section.
It's not an "elite" level of recognition at all. It either means you have a credit card that gave you the card for free - or you couldn't figure out that, and opted to pay them $60 to give you a plastic card, and store your personal data on Hertz's computers so you don't need to fill out long forms everytime you rent a car...
It is a far inferior product to Avis Presidents Club - even Avis Preferred is better (which is not to difficult to qualify for).
Hertz #1 is either available for purchase to anyone, for $60 - or else you can have it comped by any Visa Signature product, World Mastercard, and most Amex products.
Many FFP's in several countries also comp Hertz #1 Gold membership to all elite FF's if you ask. Check their car rental benefits section.
It's not an "elite" level of recognition at all. It either means you have a credit card that gave you the card for free - or you couldn't figure out that, and opted to pay them $60 to give you a plastic card, and store your personal data on Hertz's computers so you don't need to fill out long forms everytime you rent a car...
Apr 1, 2009, 1:41 pm
#37
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
Only problem with the Cent CDP (and maybe other AMEX CDP's such as Plat) is that they apparently don't give airline mile credit. We had a Hertz rental with the Cent CDP which was supposed to be credited to BMI, but Hertz refused to. After multiple discussions, they continued to state that since the AMEX CDP was a special contract, they do not award any miles to any program when its used.
I'd be interested to hear if others have not had the same problem.
I'd be interested to hear if others have not had the same problem.
Apr 1, 2009, 2:26 pm
#39
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,847
Definitely 3 class (with midsize reservation).
It is not just regular #1 Gold, and the amenities correspond to the Centurion CDP. It is not documented well.
No need to call, it's here:
https://www124.americanexpress.com/c...talelite#Hertz
Two things I left out:
Complimentary ski racks, courtesy pickup and delivery at FBOs
It is not just regular #1 Gold, and the amenities correspond to the Centurion CDP. It is not documented well.
No need to call, it's here:
https://www124.americanexpress.com/c...talelite#Hertz
Two things I left out:
Complimentary ski racks, courtesy pickup and delivery at FBOs
Apr 2, 2009, 3:09 am
#40
Join Date: Sep 2002
Location: Cardiff, Wales, UK
Posts: 982
Apr 2, 2009, 7:05 am
#41
Join Date: May 2000
Location: Seattle, WA
Programs: Various
Posts: 2,155
Hi Gareth,
Use this link:
https://www.icenturion.americanexpre...PremiumCarHire
Then you will see a link to Hertz that will list the benefits and enrolment page.
Thanks,
Richard
Use this link:
https://www.icenturion.americanexpre...PremiumCarHire
Then you will see a link to Hertz that will list the benefits and enrolment page.
Thanks,
Richard
Apr 2, 2009, 7:35 am
#42
Join Date: Sep 2002
Location: Cardiff, Wales, UK
Posts: 982
Thanks Richard but that again lists only the European (& MEA) benefits:
"As an American Express Centurion member enrolled into Hertz #1 Club Gold, you can enjoy the following benefits at participating locations in Europe, Middle East and Africa:
* Complimentary upgrade to best available vehicle (excluding Hertz Prestige Collection), when you book a mid-size car or above.
* Free vehicle delivery and collection within 15 kms of the nearest Hertz location
* Fee waived child seats and ski racks (subject to availability)
....
What's more, when you rent using the special American Express Centurion CDP number XXXXX you will also drive away with the following additional benefits:
* Up to 15% off Hertz published retail rates for rentals within EMEA. Reduced rates at other Hertz participating locations worldwide.
* Guaranteed availability of a car at participating locations (excluding Hertz Prestige Collection (HPC)), when booking a minimum of two hours in advance.
* No extra charge for hiring a car from one location and leaving it at another in the same country within EMEA, although HPC vehicles must be returned to HPC locations and in France a drop off fee will apply when returning to a different location."
What I'm trying to find out. in this case, are the US benefits.
As an aide though, does it matter whether I have the #1 Gold through Centurion or another scheme? The text seems to imply that it might.
"As an American Express Centurion member enrolled into Hertz #1 Club Gold, you can enjoy the following benefits at participating locations in Europe, Middle East and Africa:
* Complimentary upgrade to best available vehicle (excluding Hertz Prestige Collection), when you book a mid-size car or above.
* Free vehicle delivery and collection within 15 kms of the nearest Hertz location
* Fee waived child seats and ski racks (subject to availability)
....
What's more, when you rent using the special American Express Centurion CDP number XXXXX you will also drive away with the following additional benefits:
* Up to 15% off Hertz published retail rates for rentals within EMEA. Reduced rates at other Hertz participating locations worldwide.
* Guaranteed availability of a car at participating locations (excluding Hertz Prestige Collection (HPC)), when booking a minimum of two hours in advance.
* No extra charge for hiring a car from one location and leaving it at another in the same country within EMEA, although HPC vehicles must be returned to HPC locations and in France a drop off fee will apply when returning to a different location."
What I'm trying to find out. in this case, are the US benefits.
As an aide though, does it matter whether I have the #1 Gold through Centurion or another scheme? The text seems to imply that it might.
Apr 2, 2009, 10:26 am
#43
Join Date: Jul 2005
Location: SFO/SEA
Programs: Amex Biz Cent, Marriott LTP, Avis PC, Hilton Owners Diamond, AS MVP
Posts: 3,380
IIRC, Hertz #1 Gold is nowhere near as lucrative as the "3-car upgrade", etc which you mentioned.
It is a far inferior product to Avis Presidents Club - even Avis Preferred is better (which is not to difficult to qualify for).
Hertz #1 is either available for purchase to anyone, for $60 - or else you can have it comped by any Visa Signature product, World Mastercard, and most Amex products.
Many FFP's in several countries also comp Hertz #1 Gold membership to all elite FF's if you ask. Check their car rental benefits section.
It's not an "elite" level of recognition at all. It either means you have a credit card that gave you the card for free - or you couldn't figure out that, and opted to pay them $60 to give you a plastic card, and store your personal data on Hertz's computers so you don't need to fill out long forms everytime you rent a car...
It is a far inferior product to Avis Presidents Club - even Avis Preferred is better (which is not to difficult to qualify for).
Hertz #1 is either available for purchase to anyone, for $60 - or else you can have it comped by any Visa Signature product, World Mastercard, and most Amex products.
Many FFP's in several countries also comp Hertz #1 Gold membership to all elite FF's if you ask. Check their car rental benefits section.
It's not an "elite" level of recognition at all. It either means you have a credit card that gave you the card for free - or you couldn't figure out that, and opted to pay them $60 to give you a plastic card, and store your personal data on Hertz's computers so you don't need to fill out long forms everytime you rent a car...
#1 Club in and of itself is merely a tool to save time...your rentals are ready when you show up and you shouldn't have to wait in line, dedicated counter if you do have to speak to a rep, etc. The real benefits either come from the CDP, or your #1 Club status (5*, Presidents Club, Platinum), or both.
Jul 23, 2009, 5:28 am
#44
Join Date: Jun 2009
Location: Geneva, Dubai, Paris
Programs: Disillusioned Cent
Posts: 1,880
The benefits include: 3 car class upgrade, 4 hour grace period, and a free booster/child seat.
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
In practice, the locations have no idea what you're supposed to get, and you almost always need to go back to the counter to let them know (when they look up the CDP it tells them).
Even though these benefits are better than the Avis President's Club benefits, I always went with Avis, because they implement them without having to go back to the counter (for the most part).
Sorry for bringing this up again, but are you really saying that a Centurion Card gets you a 3 car class upgrade in the US at Hertz? I'm asking this because even a 1 car class upgrade is very hard to get in Europe (most reps don't even know what a Centurion Card is). Do you have to quote a certain CDP to get the upgrade? Because just showing them the Centurion card clearly doesn't do the trick over here.
I'll be renting a car in SFO in August and would of course be happy to get a Centurion upgrade.
Thanks a lot.
Last edited by JohnRain; Jul 23, 2009 at 5:47 am