Plastiq for rent no longer eligible spend for SUB?
Feb 21, 2021, 7:17 am
#1
Original Poster
Join Date: Aug 2018
Location: Chicago
Posts: 318
Plastiq for rent no longer eligible spend for SUB?
I was just informed via Amex chat that rent payments made via plastiq are not eligible to be included in spend needed to meet SUB requirements. I learned this while asking why my SUB hadn’t posted for my Amex business platinum $15K/100K offer.
This is news to me. I’ve been using plastiq for almost 2 years now for my rent, and I’ve used it to meet SUB requirements for at least 5 Amex cards between myself and my wife. This included Amex business Gold (used plastiq to meet SUB requirements 2 times as recently as the second half of last year), Amex business blue, Amex gold, Amex green).
What I find odd is that it appears I got the points for the Plastiq charge (1x points on the spend), yet they’re not considering it as eligible spend.
This is news to me. I’ve been using plastiq for almost 2 years now for my rent, and I’ve used it to meet SUB requirements for at least 5 Amex cards between myself and my wife. This included Amex business Gold (used plastiq to meet SUB requirements 2 times as recently as the second half of last year), Amex business blue, Amex gold, Amex green).
What I find odd is that it appears I got the points for the Plastiq charge (1x points on the spend), yet they’re not considering it as eligible spend.
Feb 21, 2021, 7:23 am
#2
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Ask again. I have no opinion about the accuracy of what you were told, but an important skill for customer service representatives is the ability to invent plausible explanations when they do not actually know. You have explained that you cannot reconcile this with your experience. Ask again, perhaps by telephone, on a week day, during normal USA business hours.