Amex zeros out a credit balance
#17
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#19
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#20
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The last time I was issued a check, there was no mention on the statement itself other than that my balance was adjusted. I contacted AmEx, and they said that a check was already on the way.
#21
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Amex doesn't get to make that decision. It's OP's money. There's nothing in the T&C that they can keep your money if they determine it's not worth it for them to give your money back to you. Or maybe there is -- and I can't imagine such a provision legal/enforceable.
#22
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Whether or not what happened is right, whether or not a check is coming, I wouldn’t spend that much time on a <$1.00 discrepancy. What I might do, is online chat with AMEX to see what the deal is and they may open an investigation, or just credit your account $1. But beyond that I’m not going scorched earth with AMEX for some pennies.
#23
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Whether or not what happened is right, whether or not a check is coming, I wouldn’t spend that much time on a <$1.00 discrepancy. What I might do, is online chat with AMEX to see what the deal is and they may open an investigation, or just credit your account $1. But beyond that I’m not going scorched earth with AMEX for some pennies.
#24
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LOL there's always a Mr. Moneybags in every thread involving a money issue who feels the need to let everyone know how he's too rich to worry about the amount in question -- whether it's 1 cent, 1 dollar, 10 dollars, 100 dollars... or maybe even several hundred dollars. It's amazing.
#25
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I actually try not to get confrontational with AMEX because they are, by far, the most generous credit card out there. I would rather not have extra eyes on my account.
#27
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It isn't as if AX was secretly trying to Office Space us out of billions of dollars.
#28
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#29
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I found out the other day that there's a term for this! https://en.wikipedia.org/wiki/Salami_slicing
At this one particular retailer, their IT seems to be from 1980, and their computers are incapable of refunding the tax based on the rate you paid when you made the purchase... or their employees and managers are totally unable to grasp the basic concept and make the computer manually do this. The amount in question is usually too little to make a big stink about, but the employees act like you're from Mars if you try to explain the concept to them.
Either they're overpaying the state tax authorities, or they're illegally pocketing money from customers under the guise of tax.
#30
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I've observed this too, although in my case I *think* I benefited from it (I definitely noticed the discrepancy anyway, it might even have been in a different state). I would wonder if it was the same national retailer but it was long enough ago that I've forgotten all the details though