Will Amex waive annual fee due to Covid-19?
Apr 15, 2020, 9:19 am
#76
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Apr 15, 2020, 9:34 am
#77
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
The strongest argument, IMO, is for some sort of consideration for the airline credits if they turn out to be pretty much unusable for a significant part of the year (TBD) because the portion of the AF allocated in Amex’ budget for those refunds is otherwise pure profit for them.
Apr 15, 2020, 9:48 am
#78
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
Apr 15, 2020, 9:54 am
#79
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
I am not defaulting on any credit card bills. Don’t see a reason to “socialize” the losses if Amex issued credit to customers that were a greater risk than they thought.
Apr 16, 2020, 3:52 pm
#81
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
Has anyone had luck getting points / credit for a Platinum AF when they already got a (meager) retention bonus for the year? Lounges + points on flight purchases are critical to justifying the fee to me, and both are obviously down.
Apr 16, 2020, 10:31 pm
#82
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Has anyone downgraded AU plat cards? I paid the $175 in Feb for three. The only reason I pay that is for them to have airline club access. With no access, I want to downgrade those to gold with no AF. Is this something I have to call about or any possibility of dealing with this in chat? Hate long hold times and calls in general.
Apr 17, 2020, 8:19 am
#84
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,260
Has anyone downgraded AU plat cards? I paid the $175 in Feb for three. The only reason I pay that is for them to have airline club access. With no access, I want to downgrade those to gold with no AF. Is this something I have to call about or any possibility of dealing with this in chat? Hate long hold times and calls in general.
Apr 19, 2020, 3:42 am
#85
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,309
I’ve a personal Plat. Amex non cobranded card issued in Europe. Received a letter a week or so ago, thought they will say waive annual fee for 1 yr., but I fell off my chair when the letter is about increase annual fee. I’ll be cancelling the card for sure !!
Apr 19, 2020, 9:25 am
#87
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Apr 20, 2020, 11:30 am
#89
Join Date: Jun 2014
Location: NCL
Programs: BAEC and Hilton mostly
Posts: 655
(UK Platinum) Just received a "Backing you today and tomorrow" email from Amex. Mentions forthcoming "special moments you can enjoy from the comfort of your home", financial assistance if in difficulty, changes to customer service and help to local communities.
Doesn't mention any AF reduction...
Doesn't mention any AF reduction...
Apr 20, 2020, 12:00 pm
#90
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
(UK Platinum) Just received a "Backing you today and tomorrow" email from Amex. Mentions forthcoming "special moments you can enjoy from the comfort of your home", financial assistance if in difficulty, changes to customer service and help to local communities.
Doesn't mention any AF reduction...
Doesn't mention any AF reduction...