Stacking The Hotel Collection with Hotel Loyalty Program?

Old Mar 18, 19, 11:44 am
  #1  
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Stacking The Hotel Collection with Hotel Loyalty Program?

I've read multiple times that Virtuoso, when using it to book a hotel belonging to a chain, can be combined with the chain's loyalty program. From the big FHR thread, it seems some users have had success in stacking FHR with the hotel's loyalty program, too. But what about The Hotel Collection?

I had a stay at a Taj (not sure if that matters) which participates in The Hotel Collection. During booking via Amex online, there was a field (called membership no. or such) in which I entered my Taj Inner Circle number. Upon check-in, I asked if my Inner Circle number is in their system. The response was that I should write down my number for them which I did.

But I didn't earn any points or stay credit...
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Old Mar 18, 19, 11:49 am
  #2  
mia
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Originally Posted by newflya View Post
....During booking via Amex online,.......
Did you pay at time of booking -or- at the the property?
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Old Mar 18, 19, 12:36 pm
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Originally Posted by mia View Post
Did you pay at time of booking -or- at the the property?
At the property during check-out (using my Amex).
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