"My Platinum" not showing on AMEX UK homepage
Jan 17, 2018, 4:32 am
#1
Original Poster
Join Date: Jan 2016
Programs: BAEC Silver, Avis Preferred, Hilton Gold
Posts: 521
"My Platinum" not showing on AMEX UK homepage
As per the title, I keep finding that the 'My Platinum' option from the 'My Account' dropdown on the AMEX homepage keeps disappearing on me (even when I'm logged in).
Is there any other way to access the 'My Platinum' page, specifically the lounge entitlement page?
My card is issued by AMEX UK if that matters...
Is there any other way to access the 'My Platinum' page, specifically the lounge entitlement page?
My card is issued by AMEX UK if that matters...
Jan 17, 2018, 11:14 am
#4
Join Date: Sep 2013
Location: London
Programs: BA Gold, IHG Platinum, Hilton Gold, Marriott Platinum. Aspiring flyer with both feet on the ground.
Posts: 318
Had the same issue on and off for the past few days. A collection of either broken links (when trying to get to the enrollment page) or simply not even displaying my Platinum card. Haven't chatted to Amex about it, but I also wanted to report that the majority of hotel status matches are also taking quite a long time to come through. Not sure if this is related though...
Jan 18, 2018, 2:16 am
#5
Original Poster
Join Date: Jan 2016
Programs: BAEC Silver, Avis Preferred, Hilton Gold
Posts: 521
Yeah, I signed up for Platinum in November. My Hitlon status came through within a week, SPG took over a month. Melia still hasn't come through yet.
Jan 19, 2018, 3:25 am
#6
Join Date: Oct 2013
Location: Singapore
Programs: OZ Diamond, BAEC Silver, Marriott Platinum, HH Gold
Posts: 515
I have the Platinum ICC and indeed the website looks a bit weird. After logging in, you can only see the dining and offers section in a part of the website which appearently you can access without having to log in. Strange indeed