No price protection? (USA)
Jun 21, 2017, 1:50 am
#1
Original Poster
Join Date: Nov 2013
Location: PHX, SEA
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Posts: 4,422
No price protection? (USA)
Last year I bought a Kindle a week before Amazon "Prime Day" on my Discover card, and got the screenshot during the sale window and submitted (and was approved) for price protection. $30 back 
Fast forward a year, and because of the Amex Offer for 2000 MR if you spend $50 on Amazon, I was going to use one of my cards for a Fire Stick (which I expect will go on sale during Prime Day next month). But I did my homework first and was surprised that, if anything happens in the first 90 days (damage, etc) it's covered, but NOT price protection like from Citi or Discover.
No big deal, but did Amex used to offer this and drop it? Or did they never have it and I was confused?
Fast forward a year, and because of the Amex Offer for 2000 MR if you spend $50 on Amazon, I was going to use one of my cards for a Fire Stick (which I expect will go on sale during Prime Day next month). But I did my homework first and was surprised that, if anything happens in the first 90 days (damage, etc) it's covered, but NOT price protection like from Citi or Discover.
No big deal, but did Amex used to offer this and drop it? Or did they never have it and I was confused?
Jun 21, 2017, 12:12 pm
#4
Join Date: Jan 2010
Posts: 698
yup, i remember that from 10+ years ago!
up until recently, amazon would refund me for price differences within 30 days. then it became 15 days or so, then only TVs, and now i think they no longer do it but may be worth a shot asking, especially if you are a decent volume buyer.
amazon used to also be very flexible in taking returns. now their system wont let you process the return if its over 30 days but you can still do it by contacting them.
up until recently, amazon would refund me for price differences within 30 days. then it became 15 days or so, then only TVs, and now i think they no longer do it but may be worth a shot asking, especially if you are a decent volume buyer.
amazon used to also be very flexible in taking returns. now their system wont let you process the return if its over 30 days but you can still do it by contacting them.
Jun 21, 2017, 1:27 pm
#5
Original Poster
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
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Thanks Mia. My first Amex was in 2004, which might be why I thought we had that offering.
True, but that's a lot of hassle. I'll continue to use my Costco Visa Anywhere card.
True, but that's a lot of hassle. I'll continue to use my Costco Visa Anywhere card.
likely a creative way to get you blacklisted by the vendor and perhaps by AMEX's 'return protection' benefit administrator.
Jun 21, 2017, 2:25 pm
#7
Join Date: Jan 2010
Posts: 698
i don't think so. there is an annual cap on the return protection. not like it can be done too often. if the price savings was substantial, i would consider doing it if it was ineligible for return to the seller.
Jun 22, 2017, 1:55 am
#8
Join Date: Jun 2017
Posts: 22
Being forced a return because the CC company threatens to charge back? I don't think most vendors (that don't already have a good enough relationship with you to adjust the price directly following the drop in pricing) would have much tolerance for that, regardless of the cap.
But just my 2 cents.
Jun 22, 2017, 4:03 am
#9
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Being a card that's supposed to provide more protections than all of the other banks/issuers, I am surprised AMEX doesn't have price protection anymore, but have noticed this previously.
Jun 22, 2017, 8:00 am
#10
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Another area where AMEX has slipped a bit especially in the Plat card vs. their two major competitors. Both CSR and Citi Prestige offer this protection as an included perk.
Jun 22, 2017, 8:26 am
#11
Join Date: Jan 2010
Posts: 698
Might be safer to just use a card that actually offer price protection if the downside risk of price is substantial.
Being forced a return because the CC company threatens to charge back? I don't think most vendors (that don't already have a good enough relationship with you to adjust the price directly following the drop in pricing) would have much tolerance for that, regardless of the cap.
But just my 2 cents.
Being forced a return because the CC company threatens to charge back? I don't think most vendors (that don't already have a good enough relationship with you to adjust the price directly following the drop in pricing) would have much tolerance for that, regardless of the cap.
But just my 2 cents.
Jun 22, 2017, 2:38 pm
#12
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
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