Jan 10, 2017, 7:17 pm
Last edit by: ijgordon
Please include the following info:
Hotel:
Room Booked:
Rate:
Early Check-in:
Late Checkout:
Upgrade:
$100 Food & Beverage Credit:
Breakfast:
Prepaid/Paid at Hotel:
Loyalty Points/Benefits Received?:
Comment:
FHR reports 2013-2016 (excluding Las Vegas) are HERE.
http://www.flyertalk.com/forum/ameri...06-2012-a.html
FHR properties in Las Vegas are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
Per the T's and C's of FHR, you must pay with an American Express card when checking out of the hotel. However many front desk agents don't notice or care so it is possible, but not a guarantee, that you can pay with a non-Amex card.
Hotel:
Room Booked:
Rate:
Early Check-in:
Late Checkout:
Upgrade:
$100 Food & Beverage Credit:
Breakfast:
Prepaid/Paid at Hotel:
Loyalty Points/Benefits Received?:
Comment:
FHR reports 2013-2016 (excluding Las Vegas) are HERE.
http://www.flyertalk.com/forum/ameri...06-2012-a.html
FHR properties in Las Vegas are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
Per the T's and C's of FHR, you must pay with an American Express card when checking out of the hotel. However many front desk agents don't notice or care so it is possible, but not a guarantee, that you can pay with a non-Amex card.
FHR Upgrades and Amenities [except Las Vegas]
Jan 21, 2017, 10:25 pm
#16
Join Date: Jan 2013
Posts: 35
Ritz Carlton New Orleans
Booked a deluxe king (lowest category). Checked in around 1:30pm and was told room was available or I could wait and be upgraded to an executive suite (1 bedroom, 1.5 bath, not ready yet). I took the upgrade (about 5 categories I believe) and the room was ready around 3:00.
Offered late checkout but was not used.
Free breakfast was for buffet only in main dining room.
$100 resort credit could be used for anything except gratuities and booze. Spent on gift shop and late night room service for ice cream.
Awesome hotel in a great location. Close enough and far enough away from Bourbon St, convenient to French Quarter and Street Cars. Service was excellent for the most part. Room was large and well appointed. Dual vanities, separate shower, and a half bath near the entrance. Overall a great stay and we will be back!
Offered late checkout but was not used.
Free breakfast was for buffet only in main dining room.
$100 resort credit could be used for anything except gratuities and booze. Spent on gift shop and late night room service for ice cream.
Awesome hotel in a great location. Close enough and far enough away from Bourbon St, convenient to French Quarter and Street Cars. Service was excellent for the most part. Room was large and well appointed. Dual vanities, separate shower, and a half bath near the entrance. Overall a great stay and we will be back!
Jan 22, 2017, 7:12 pm
#17
Join Date: Jun 2015
Location: Washington, DC
Posts: 228
Ritz Carlton Atlanta (Downtown)
Upgrade: Booked a Regular King Room. Was upgraded to a Club Level King Room.
Early Check-In: Upgraded room was available at 1pm, which was wonderful.
Late Check Out: It was not available because of the NFC Championship Game. I wouldn't have been able to use it, so no big.
Breakfast: Free breakfast could be taken in the restaurant or via room service. Benefit was $30 per person.
Special Amenity: $100 in hotel credit. We used it at the restaurant for lunch, as well as the bar for a nightcap.
Early Check-In: Upgraded room was available at 1pm, which was wonderful.
Late Check Out: It was not available because of the NFC Championship Game. I wouldn't have been able to use it, so no big.
Breakfast: Free breakfast could be taken in the restaurant or via room service. Benefit was $30 per person.
Special Amenity: $100 in hotel credit. We used it at the restaurant for lunch, as well as the bar for a nightcap.
Jan 23, 2017, 2:56 pm
#18
Join Date: Mar 2010
Posts: 2,592
Upgrade: Booked a Regular King Room. Was upgraded to a Club Level King Room.
Early Check-In: Upgraded room was available at 1pm, which was wonderful.
Late Check Out: It was not available because of the NFC Championship Game. I wouldn't have been able to use it, so no big.
Breakfast: Free breakfast could be taken in the restaurant or via room service. Benefit was $30 per person.
Special Amenity: $100 in hotel credit. We used it at the restaurant for lunch, as well as the bar for a nightcap.
Early Check-In: Upgraded room was available at 1pm, which was wonderful.
Late Check Out: It was not available because of the NFC Championship Game. I wouldn't have been able to use it, so no big.
Breakfast: Free breakfast could be taken in the restaurant or via room service. Benefit was $30 per person.
Special Amenity: $100 in hotel credit. We used it at the restaurant for lunch, as well as the bar for a nightcap.
Jan 23, 2017, 7:43 pm
#19
Join Date: Jun 2015
Location: Washington, DC
Posts: 228
It wasn't refused. I was pre-emptively told at check in that the benefit wasn't available because of the game. My flight was before check-out anyway, so I didn't inquire further. Whether the property would have made an exception for FHR, I don't know.
Jan 24, 2017, 11:27 am
#20
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Regards
Jan 31, 2017, 5:35 pm
#21
Join Date: Sep 2013
Location: BOS
Programs: United PremPlat; M LT Gold, HH Diamond, IHG Spire A
Posts: 144
IC Willard Washington DC
Booked a 'Premier King with View' (3-4th category) and received a double-upgrade to a 'Junior Suite'. Used the $100 USD for minibar, Round Robin's bar (incl. a Mint Julep cocktail) and in-room dining.
Had breakfast once Cafe du Parc and once breakfast in-room. For in-room breakfast you can use $30 per person, so $60 in total.
Early check-in, late check-out: didn't ask and didn't use either one
Had breakfast once Cafe du Parc and once breakfast in-room. For in-room breakfast you can use $30 per person, so $60 in total.
Early check-in, late check-out: didn't ask and didn't use either one
Last edited by illesus; Feb 1, 2017 at 12:55 pm
Feb 4, 2017, 5:31 pm
#22
Join Date: Mar 2010
Posts: 2,592
Feb 4, 2017, 5:43 pm
#23
Join Date: Mar 2010
Posts: 2,592
RC White plains NY
- late check out offered but not used
- Early check in not used
- upgrade from executive suite to a one BR suite.
Interesting suite :
--- very small LR
--- large BR
--- large hallway between both
--- no sleepers
--- lack of Light in the BR
--- 3rd floor is the lowest floor and is nice as you can see the trees with the Christmas lights on (end of January stay, maybe they keep the lights all year around)
--- the door was unfortunately locked but there is a nice outdoor area from the LR
- USD 80 for breakfast in room or at the lobby lounge
(Charges was fully removed including service and extra tips)
- USD 100 property credit : Not including the only restaurant (as provided by a third party) and the SPA is closed on monday...
Used for in room dining and you can used it at the lobby bar/ finger Food or mini bar
(Not valid for valet parking at USD 30 night)
The tuna tartar of the in room dining menu was very good
- the location seems good with macys and other next to the hotel.
- there is a pool at the 10th floor which is nice
- service seems good to very good (didn't speak too much with the staff for this short overnight stay
- late check out offered but not used
- Early check in not used
- upgrade from executive suite to a one BR suite.
Interesting suite :
--- very small LR
--- large BR
--- large hallway between both
--- no sleepers
--- lack of Light in the BR
--- 3rd floor is the lowest floor and is nice as you can see the trees with the Christmas lights on (end of January stay, maybe they keep the lights all year around)
--- the door was unfortunately locked but there is a nice outdoor area from the LR
- USD 80 for breakfast in room or at the lobby lounge
(Charges was fully removed including service and extra tips)
- USD 100 property credit : Not including the only restaurant (as provided by a third party) and the SPA is closed on monday...
Used for in room dining and you can used it at the lobby bar/ finger Food or mini bar
(Not valid for valet parking at USD 30 night)
The tuna tartar of the in room dining menu was very good
- the location seems good with macys and other next to the hotel.
- there is a pool at the 10th floor which is nice
- service seems good to very good (didn't speak too much with the staff for this short overnight stay
Feb 6, 2017, 1:05 pm
#24
Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,964
Made my first FHR booking at Ritz Laguna Niguel for 3 rooms.
We had another reservation made directly with the hotel but when I checked the FHR web page the exact rooms for the exact dates was on a stay 4/ pay for 3 rate. Since we needed three rooms it is almost like getting one room free. It also came with other benefits not in the original booking.
We have never been before . Can't wait.
We had another reservation made directly with the hotel but when I checked the FHR web page the exact rooms for the exact dates was on a stay 4/ pay for 3 rate. Since we needed three rooms it is almost like getting one room free. It also came with other benefits not in the original booking.
We have never been before . Can't wait.
Feb 8, 2017, 5:49 pm
#25
Join Date: Dec 2007
Posts: 2,412
FHR benefits were nicely executed at The American Club in Kohler, Wisconsin this past weekend.
Was upgraded to a Heritage Room (I believe). We took advantage of the current 3rd night free promo.
$100 food/beverage credit could be used at any of the resort's restaurants. The free breakfast was in The Wisconsin Room and could be used for the buffet AND an unlimited number of items from the menu. Gratuity was also included with the breakfast vouchers, which was a nice touch.
Service was highly personalized. We will definitely be back as long as this resort stays in the FHR program.
Was upgraded to a Heritage Room (I believe). We took advantage of the current 3rd night free promo.
$100 food/beverage credit could be used at any of the resort's restaurants. The free breakfast was in The Wisconsin Room and could be used for the buffet AND an unlimited number of items from the menu. Gratuity was also included with the breakfast vouchers, which was a nice touch.
Service was highly personalized. We will definitely be back as long as this resort stays in the FHR program.
Feb 12, 2017, 4:16 am
#26
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Ritz-Carlton Abama
Booked entry level room with CTS and stacked with Marriott Platinum
Received huge junior suite
full breakfast
€85 F&B credit
Free spa access (thanks to Marriott Plat I think)
Awesome property. Best European sea-side resort IMHO.
More posted at http://www.flyertalk.com/forum/marri...ife-spain.html
Received huge junior suite
full breakfast
€85 F&B credit
Free spa access (thanks to Marriott Plat I think)
Awesome property. Best European sea-side resort IMHO.
More posted at http://www.flyertalk.com/forum/marri...ife-spain.html
Feb 18, 2017, 8:57 am
#27
Join Date: Aug 2008
Location: Orf
Programs: AA, Hilton, Delta
Posts: 21
Waldorf Orlando FHR
I have both FHR Hilton Gold status and LHRC. How best should book the Waldorf Orlando the last week of April 5 nights for my family of 4? I would like to end up with a corner Disney view suite after up grade.
Feb 19, 2017, 10:35 pm
#28
Join Date: Mar 2010
Posts: 2,592
End up in regular (not corner) suite with a view of downtown disney (partial view of the firework)
What is LHRC ?
Feb 20, 2017, 6:47 am
#29
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
Feb 20, 2017, 11:33 am
#30
Join Date: Mar 2010
Posts: 2,592