Airline fee $200/$100 reimbursement reports: UA only

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Old Jan 2, 18, 11:03 pm   -   Wikipost
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As of October 26, 2017 - the United gift registry is not accepting contributions due to system maintenance. The registry is expected to return in 2018.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions. By far, the most popular means is to contribute to your Gift Registry. Click HERE to enroll.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

TravelBank (Gift Registry) funds can only be used on United and United Express flights. Partner flights are not eligible. UA codes contributions
to a gift registry as a "special ticket." which Amex in turn reimburses.
  1. Log into united.com
  2. Set up a gift registry for yourself
  3. Use the link in your gift registry web page to send an announcement to your email address. This is better, faster, and more reliable than searching for your gift registry, especially if you have a common name. Even someone with an unusual surname like mre5765 has could not find his registry after creating it.
  4. Log out of united.com
  5. Follow the Make Contribution in your gift registry email
    (**You May Reach a Generic Screen and will need to look up your Name once again at this page. Please ensure accuracy if you have a Common Name**)
  6. Contribute using your Amex platinum card

There seems to be no downside to contributing in sub-200 dollar chunks since the gift registry creates a single pool of cash. However there are lots of reports of successful fee credits from a single $200 donation. Whether done as one $200 transaction or eight $25 transactions, the result is that one will have $200 in ones TravelBank.

PLEASE NOTE: When you establish a gift registry for the first time, it will take 24 hours before the funds in the registry are available to use toward payment of a flight.

There are reports that people are having trouble finding their own gift registries after creating one. All you have to do is log into your United account from the UA homepage. Next, click on My Account. There you will see Travel Bank in the second block of info on the left hand side. Directly underneath that is your Gift Registry where you'll find a link "Manage Gift Registry." Click on that and you will be able to do whatever you want from using the funds for a ticket to adding more money, etc.

Do I have to join the united.com Club ($25 annual fee) to use my TravelBank?
Apparently not.
Does spending TravelBank credit count towards PQD?
Yes-for revenue flights only
Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees
As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." Meanwhile, there are no recent reports of an Economy Plus annual subscription being reimbursed. Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award Accelerator
I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
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Old Dec 4, 17, 1:43 pm
  #346  
 
Join Date: Jan 2005
Location: ORD
Programs: UA PG (.9 MM), Marriott Gold, IHG Platinum
Posts: 123
Has anyone had recent success with calling and switching Amex airline from UA to another? I did in early November, but I wonder if they are less likely to the closer it gets to the new year.
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Old Dec 4, 17, 5:31 pm
  #347  
 
Join Date: Jun 2013
Programs: United Mileage Plus, SPG, HertzGold
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Originally Posted by pallhedge View Post
Your only options are to switch your preferred airline to one that still works (check the other threads in this forum) or hold out hope that UA will suddenly start working again (inadvisable).
I am in the same boat. When I called AMEX to see about trying to change my airline from UA to DL that denied it. I'll try another CSR.
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Old Dec 5, 17, 7:47 pm
  #348  
 
Join Date: Jun 2012
Posts: 479
Originally Posted by icenyne View Post
I am in the same boat. When I called AMEX to see about trying to change my airline from UA to DL that denied it. I'll try another CSR.
seriously, there is literally a little over 3 weeks left to the year. I'm afraid you waited too long.
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Old Dec 5, 17, 11:06 pm
  #349  
 
Join Date: Oct 2017
Posts: 2
Originally Posted by lbotez View Post
I really like my Amex Platinum card. But I hardly use it anymore. I use the Chase Sapphire Reserve instead for most transactions. Amex needs to make the Plat card more attractive. Sorry but Uber isn't it. The Plat card should give you 3X for travel categories and 2X for restaurants like the Chase card and no hassles with the travel credit. As UA is my chosen airline this year, I used the 35% return on the UA travel this year twice (forced to book with Amex Travel), but booking anything direct with United only gives you 1%. .
From AMEX Site >>> 5X Membership Rewards®points on flights booked directly with airlines

Doesn't booking direct with united give you 5X?
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Old Dec 6, 17, 6:27 am
  #350  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA 2MM Perpetual Platinum; HH, Marriott & SPG Gold
Posts: 34,775
Originally Posted by ahhlun View Post
Doesn't booking direct with united give you 5X?
Personal Platinum does. Business Platinum does not. This tell us that ibotez has a Business Platinum: I used the 35% return on the UA travel this year twice
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Old Dec 6, 17, 8:19 am
  #351  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Gold, SPG/Marriott Plat, Global Entry Platinum
Posts: 4,195
Originally Posted by lbotez View Post
seriously, there is literally a little over 3 weeks left to the year. I'm afraid you waited too long.
Now you're making it sound like people have to take responsibility for their own actions and/or inactions. Just stop with that already.
cruisr likes this.
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Old Dec 6, 17, 12:05 pm
  #352  
 
Join Date: Jul 2015
Posts: 361
Originally Posted by lbotez View Post
seriously, there is literally a little over 3 weeks left to the year. I'm afraid you waited too long.
I called last night and they changed it for me no questions asked.
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Old Dec 7, 17, 2:02 am
  #353  
 
Join Date: Sep 2006
Posts: 35
Maybe if all of us called and asked for that benefit to match the CSR benefit and to send that feedback up the chain they’ll listen. Especially Centurions amd people close to renewal/retention
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Old Dec 7, 17, 11:00 am
  #354  
 
Join Date: Jul 2007
Location: DCA
Programs: UA 1MM Gold, Hilton Gold, Marriott Gold, SPG Gold
Posts: 549
Originally Posted by phant0m View Post
I called last night and they changed it for me no questions asked.
Me too thankfully.
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Old Dec 7, 17, 6:02 pm
  #355  
 
Join Date: May 2016
Posts: 15
Originally Posted by lbotez View Post
seriously, there is literally a little over 3 weeks left to the year. I'm afraid you waited too long.
I call today and they changed it no question asked. Maybe its the people that already made a selection this year that's being rejected? I didn't change the airline selection from last year.
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Old Dec 8, 17, 1:53 pm
  #356  
 
Join Date: Sep 2013
Location: IAH
Programs: UA&Mariott Plat, H-Explorist, Hertz PC
Posts: 3,967
Is United's site still down or I'm using the wrong link from the wiki thread up top? Thx.
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Old Dec 8, 17, 2:02 pm
  #357  
 
Join Date: May 2008
Location: DEN
Posts: 175
Originally Posted by TennisNoob View Post
Is United's site still down or I'm using the wrong link from the wiki thread up top? Thx.
Still down and don't see it coming back online. Been like this for months.
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Old Dec 8, 17, 2:16 pm
  #358  
 
Join Date: Sep 2013
Location: IAH
Programs: UA&Mariott Plat, H-Explorist, Hertz PC
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Originally Posted by BizClsDreaming View Post
Still down and don't see it coming back online. Been like this for months.
I remember everytime I do this it's complicated. There's Gift Registry and Gift Certificates. In the past I was able to buy either or and than they discontinued one. Now maybe both?

The last one I did was for a family member earlier this year and it went through okay.
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Old Dec 11, 17, 4:15 pm
  #359  
 
Join Date: Jul 2001
Location: Phoenix, AZ
Posts: 71
I noticed a change today. The notice now reads:

We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.

This is a new notice, at least for me.
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Old Dec 11, 17, 5:51 pm
  #360  
 
Join Date: Jan 2013
Location: HNL
Programs: Gold: UA (1MM), AA, DL, AS, Hilton, Marriott, SPG; Ex-HA Plat (now not), GE
Posts: 4,357
Originally Posted by SkyHarbor View Post
I noticed a change today. The notice now reads:

We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.

This is a new notice, at least for me.
Thanks for posting this observation. There is hope!
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