Jan 18, 2016, 10:57 am
Last edit by: MaxVO
This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely
Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.
Read this primer first
additional collections/split tender
THIS IS A LOOPHOLE. BE DISCREET
Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
other non Gift Card options
(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely
Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.
Read this primer first
- In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
- You must
click here to<--(link dead) select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation. Try logging in to your AMEX account and selecting the airline. This link may work - If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
- The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
- The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
- Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
- You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
- After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.
additional collections/split tender
THIS IS A LOOPHOLE. BE DISCREET
Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
- Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
- Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed)
- Canceling a ticket within the 24-hour risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC). If you have no immediate travel plans but anticipate travel in the next year, consider buying a fully refundable ticket and then changing it later once you know your future travel dates. IF a lot of people suddenly start refunding tickets after getting the credit reimbursement this may hasten the demise of this particular loophole.
- Caution when buying multiple tickets: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting)
other non Gift Card options
- baggage and other service fees (same day change/standby, change fees, etc.)
- taxes on award flights
- in-flight purchases (EXCEPT wifi)
- SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
- mileage boosts (post 2499)
- The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)
- seat assignment fees (may need to call in to have processed manually)
(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
- Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
- Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
- To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
- No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
- eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
- eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
- A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
- If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
- There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
- eCerts do not expire. Their T&Cs are listed here.
Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)
May 29, 2018, 9:37 am
#871
Join Date: Jul 2014
Location: Milwaukee, WI
Programs: Hilton D; Marriott G; Delta P
Posts: 3
Purchased 4 $50 e-certs 5/26 credit posted 5/27.
Jun 4, 2018, 12:12 pm
#872
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 513
Bought 2x$50 certificates on Thursday May 31st with my Gold card, Got credited on June 1st
Jun 4, 2018, 4:49 pm
#873
Join Date: Jul 2010
Posts: 1,224
- Plat:
- Bought 4x$50 giftcards on 5/31
- Posted on 6/1
- Credited back on 6/3 (showed up today 6/4)
- Gold:
- Bought 2x$50 giftcards on
- Posted on 6/1
- Credited back on 6/3 (showed up today 6/4 online)
Jun 5, 2018, 9:02 pm
#874
formerly willbbiddy
Join Date: Nov 2017
Posts: 208
Separate but related question. I used my credit for gift cards, can I use these to pay for a day pass in a Sky Club?
Jun 5, 2018, 9:15 pm
#875
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,193
"eGifts and Cards may only be used for the total purchase price of air transportation, including taxes, fees, and surcharges imposed on the air transportation. They may not be used for any additional fees (including baggage fees) or for any other products or services (including class upgrades, in-flight purchases, premium seating, mileage booster, SkyMiles Cruises, cargo, hotel stays, or car rentals)."
Jun 8, 2018, 9:33 pm
#876
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
I notice my $50 eCert purchased on June 5th from desktop and posted on June 6th, shows as PASSENGER TICKET
Can't remember how the posting looked like in 2017. Just wonder if posting as PASSENGER TICKET is something new or always like that and still get reimbursed.
Have not seen the credit yet, while the 4x $5.60 award ticket tax paid on June 4th were reimbursed on June 6th.
Can anyone confirm is this the same thing they saw on their reimbursed purchases? TIA.TICKET NUMBER 006xxxxxxxxxx
DATE OF DEPARTURE
PASSENGER NAME
PASSENGER/DELTA
DOCUMENT TYPE
PASSENGER TICKET
Can't remember how the posting looked like in 2017. Just wonder if posting as PASSENGER TICKET is something new or always like that and still get reimbursed.
Have not seen the credit yet, while the 4x $5.60 award ticket tax paid on June 4th were reimbursed on June 6th.
Can anyone confirm is this the same thing they saw on their reimbursed purchases? TIA.
FromToCarrierClass LOS ANGELES INTERN
LOS ANGELES INTERN
DL
N/A
DL
N/A
YY
N/A
YY
LOS ANGELES INTERN
DL
N/A
DL
N/A
YY
N/A
YY
DATE OF DEPARTURE
PASSENGER NAME
PASSENGER/DELTA
DOCUMENT TYPE
PASSENGER TICKET
Last edited by Happy; Jun 8, 2018 at 9:41 pm
Jun 9, 2018, 9:14 am
#877
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,193
I notice my $50 eCert purchased on June 5th from desktop and posted on June 6th, shows as PASSENGER TICKET
Can't remember how the posting looked like in 2017. Just wonder if posting as PASSENGER TICKET is something new or always like that and still get reimbursed.
Have not seen the credit yet, while the 4x $5.60 award ticket tax paid on June 4th were reimbursed on June 6th.
Can anyone confirm is this the same thing they saw on their reimbursed purchases? TIA.TICKET NUMBER 006xxxxxxxxxx
DATE OF DEPARTURE
PASSENGER NAME
PASSENGER/DELTA
DOCUMENT TYPE
PASSENGER TICKET
Can't remember how the posting looked like in 2017. Just wonder if posting as PASSENGER TICKET is something new or always like that and still get reimbursed.
Have not seen the credit yet, while the 4x $5.60 award ticket tax paid on June 4th were reimbursed on June 6th.
Can anyone confirm is this the same thing they saw on their reimbursed purchases? TIA.
FromToCarrierClass LOS ANGELES INTERN
LOS ANGELES INTERN
DL
N/A
DL
N/A
YY
N/A
YY
LOS ANGELES INTERN
DL
N/A
DL
N/A
YY
N/A
YY
DATE OF DEPARTURE
PASSENGER NAME
PASSENGER/DELTA
DOCUMENT TYPE
PASSENGER TICKET
ATLANTA AIRPORT
-
ATLANTA
GA
30344
UNITED STATES
800.221.1212
Additional Information: 18xxxxxxxxxDELTA AIR LINES
Reference: 32xxxxxxxxxxxxx
Category: Travel - Airline
Under the membership rewards breakdown, it lists this:
Passenger Name: Diplomatico
Ticket Number: 006xxxxxxxxxx
Document Type: ADDITIONAL COLLECTION
The "additional collection" as document type is what I am used to seeing for reimbursed ecerts.
Jun 9, 2018, 3:14 pm
#878
Join Date: Jun 2014
Posts: 42
Something I haven't seen before. I bought a regular ol' ticket on Delta.com (desktop site) and paid for part of it with two $50 gift certs. I put the remainder on my Personal Plat, and today it was reimbursed. I also see Document Type: ADDITIONAL COLLECTION (as per above) when viewing the original purchase.
Jun 9, 2018, 8:30 pm
#879
Join Date: Sep 2011
Posts: 1,857
I notice my $50 eCert purchased on June 5th from desktop and posted on June 6th, shows as PASSENGER TICKET
Can't remember how the posting looked like in 2017. Just wonder if posting as PASSENGER TICKET is something new or always like that and still get reimbursed.
Have not seen the credit yet, while the 4x $5.60 award ticket tax paid on June 4th were reimbursed on June 6th.
Can anyone confirm is this the same thing they saw on their reimbursed purchases? TIA.TICKET NUMBER 006xxxxxxxxxx
DATE OF DEPARTURE
PASSENGER NAME
PASSENGER/DELTA
DOCUMENT TYPE
PASSENGER TICKET
Can't remember how the posting looked like in 2017. Just wonder if posting as PASSENGER TICKET is something new or always like that and still get reimbursed.
Have not seen the credit yet, while the 4x $5.60 award ticket tax paid on June 4th were reimbursed on June 6th.
Can anyone confirm is this the same thing they saw on their reimbursed purchases? TIA.
FromToCarrierClass LOS ANGELES INTERN
LOS ANGELES INTERN
DL
N/A
DL
N/A
YY
N/A
YY
LOS ANGELES INTERN
DL
N/A
DL
N/A
YY
N/A
YY
DATE OF DEPARTURE
PASSENGER NAME
PASSENGER/DELTA
DOCUMENT TYPE
PASSENGER TICKET
Jun 9, 2018, 8:34 pm
#880
Join Date: Sep 2011
Posts: 1,857
Something I haven't seen before. I bought a regular ol' ticket on Delta.com (desktop site) and paid for part of it with two $50 gift certs. I put the remainder on my Personal Plat, and today it was reimbursed. I also see Document Type: ADDITIONAL COLLECTION (as per above) when viewing the original purchase.
Jun 10, 2018, 9:51 am
#881
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
False Alarm
The credit posted today even with the description of PASSENGER TICKET.
The credit posted today even with the description of PASSENGER TICKET.
Jun 13, 2018, 1:06 pm
#882
Join Date: Nov 2015
Posts: 47
Sorry if this has been posted, but I could not find it. I have a two Delta Main Cabin Tickets on my confirmation. I can upgrade to Economy Comfort on Delta website for about $95 each. I have AMEX Hilton Aspire. If I upgraded the two tickets to Economy Comfort and used the AMEX Hilton to pay, would I get credited? Thanks.
Jun 15, 2018, 12:37 pm
#883
Join Date: Nov 2014
Programs: Flying Blue
Posts: 11
Bought 2X$50 egiftcards online on June 12. Got credited June 14.
Jun 16, 2018, 2:32 pm
#884
Join Date: Nov 2016
Location: Raleigh NC
Programs: AA P DL MR UA
Posts: 81
Platinum
6/10/18 bought 3 $50 Delta GCs
6/12/18 Credit for Amex Airline Fee Reimbursement showed in my account
I had used $29 to guest my husband into a SkyClub on 01/25/18 (and that was reimbursed 01/26/18) or I would have bought a 4th
6/10/18 bought 3 $50 Delta GCs
6/12/18 Credit for Amex Airline Fee Reimbursement showed in my account
I had used $29 to guest my husband into a SkyClub on 01/25/18 (and that was reimbursed 01/26/18) or I would have bought a 4th
Jun 20, 2018, 1:48 pm
#885
Join Date: Jun 2018
Programs: Hyatt Globalist, Mariott Platinum, Hilton Gold, IHG Platinum
Posts: 33
Platinum
6/17/18 bought 1 $50 Delta GC
6/20: Posted as DELTA AIR LINES, ATLANTA AIRPORT, Category: Travel - Airline.
Ticket Information
Flight Details: LOS ANGELES INTERN -> LOS ANGELES INTERN
Passenger Name: PASSENGER/DELTA
Ticket Number: 00xxxx
Document Type: PASSENGER TICKET
Got 5x Rewards. Did not get statement credit.
What did I do wrong?
6/17/18 bought 1 $50 Delta GC
6/20: Posted as DELTA AIR LINES, ATLANTA AIRPORT, Category: Travel - Airline.
Ticket Information
Flight Details: LOS ANGELES INTERN -> LOS ANGELES INTERN
Passenger Name: PASSENGER/DELTA
Ticket Number: 00xxxx
Document Type: PASSENGER TICKET
Got 5x Rewards. Did not get statement credit.
What did I do wrong?
Last edited by immaculatedx; Jun 20, 2018 at 1:56 pm Reason: typo