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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Jan 18, 2016, 10:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: MaxVO
This thread is a continuation of: Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to <--(link dead) select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation. Try logging in to your AMEX account and selecting the airline. This link may work
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.


additional collections/split tender

THIS IS A LOOPHOLE. BE DISCREET

Anything coded as an additional collection (aka add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed; this may (insufficient data) only happen if the additional amount collected is below ~$250 (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200 but less than $250)
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed)
  • Canceling a ticket within the 24-hour risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC). If you have no immediate travel plans but anticipate travel in the next year, consider buying a fully refundable ticket and then changing it later once you know your future travel dates. IF a lot of people suddenly start refunding tickets after getting the credit reimbursement this may hasten the demise of this particular loophole.
  • Caution when buying multiple tickets: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting)

other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights
  • in-flight purchases (EXCEPT wifi)
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499)
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)
  • seat assignment fees (may need to call in to have processed manually)

(DEAD) eGift Card (eCert) details
This Section is not applicable effective 2019/06/22!
  • Delta eGift Cards (eCerts) have been reimbursed in practice, even though technically they do not meet the criteria listed by Amex for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry; they'll post later as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts, but in some cases two one-ways may cost more than a single roundtrip so compare carefully to decide whether using more than 3 certs on a single trip is worthwhile.
  • If purchasing a ticket for more than 1 person, splitting the purchase into a separate transaction for each person would also allow the use of more than 3 certs on a single trip at (usually) no additional cost. However this could have an adverse effect on ability to upgrade, upgrade priority, and other elite benefits, and on the likelihood of being reaccommodated on the same flight in the event of a flight cancellation.
  • There is one recent REPORT of a telephone agent allowing more than three eCerts to be used when purchasing one ticket.
  • eCerts do not expire. Their T&Cs are listed here.
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Airline fee $250/$200/$100 reimbursement reports: DL only (2015-2019)

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Old Aug 4, 2017, 8:18 am
  #421  
 
Join Date: Aug 2017
Programs: Delta
Posts: 4
Originally Posted by mia
Welcome to Flyertalk.



This is normal. The Wikipost at the top of the thread mentions eCert purchases may initially authorize (show pending) as ticket purchases
.
I read that, but the purchase has moved from pending to posted and it shows in posted as a ticket purchase. Just wondering if that will change.
efolsom54 is offline  
Old Aug 4, 2017, 8:38 am
  #422  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Are you seeing the same as in post 355? If this change had occurred in April and it affected reimbursements we would know about it well before August.
mia is offline  
Old Aug 4, 2017, 8:55 am
  #423  
 
Join Date: Aug 2017
Programs: Delta
Posts: 4
Originally Posted by mia
Are you seeing the same as in post 355? If this change had occurred in April and it affected reimbursements we would know about it well before August.
That is exactly what my statement looks like...
efolsom54 is offline  
Old Aug 4, 2017, 11:24 am
  #424  
 
Join Date: Jul 2014
Location: SFO
Posts: 266
comes down to merchant coding of the transaction. If it's similar to a straight purchase of a ticket, then you're likely not going to get the credit reimbursement.

The best way to get coverage for all situations, IMO, is try to redeem for gift cards (on select airlines websites) to get the credit, and use those cards to purchase upgrades and what not. Though note, every airline has a policy on what you can you giftcards on.
mdosu is offline  
Old Aug 5, 2017, 3:01 pm
  #425  
 
Join Date: Feb 2017
Posts: 4
Originally Posted by mia
It doesn't matter who the upgrade is for, but as written the terms do not cover upgrades from one cabin to another. They do cover seat selection fees, which includes better seats in the same cabin. In practice much depends on the amount of the charge and how the airline characterizes it. Which airline did you choose?
I was referring to within the cabin but a "better"/premium seat, but it is good to know that upgrades to whole other cabin does not qualify for the credit. It is Delta Airlines.

Last edited by mia; Aug 5, 2017 at 3:26 pm Reason: Edited wrong post.
teegaall is offline  
Old Aug 5, 2017, 3:23 pm
  #426  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Moderator action

I have moved teegaall's question into the dedicated Delta airline fee reimbursement thread. Use Search this Thread to see if there are reports of this type of expense reimbursed or denied.

EXAMPLE: HERE
mia is offline  
Old Aug 6, 2017, 11:46 am
  #427  
 
Join Date: Aug 2017
Programs: Delta
Posts: 4
Originally Posted by mia
I have moved teegaall's question into the dedicated Delta airline fee reimbursement thread. Use Search this Thread to see if there are reports of this type of expense reimbursed or denied.

EXAMPLE: HERE

Edit: Reimbursement posted today 8/6.

Thanks for all the help guys!
teegaall likes this.
efolsom54 is offline  
Old Aug 7, 2017, 10:24 am
  #428  
 
Join Date: Feb 2011
Location: SLC / SCL
Programs: Delta - Plat
Posts: 38
Data Point
$50 x 2 in one purchase
Posted 8/3
Credited 8/5
obiwan9 is offline  
Old Aug 9, 2017, 7:43 am
  #429  
 
Join Date: Jan 2015
Posts: 155
Data Point.... $50 x 4 in one purchase. Posted Aug 5, credited Aug 6. Cheers.
dblue is offline  
Old Aug 14, 2017, 12:53 pm
  #430  
 
Join Date: Aug 2012
Location: RDU
Posts: 679
50 x 4 in one purchase. Posted 8/10, Credited 8/11.
tearex is offline  
Old Aug 16, 2017, 6:14 am
  #431  
 
Join Date: Feb 2017
Posts: 4
Originally Posted by efolsom54
Edit: Reimbursement posted today 8/6.

Thanks for all the help guys!
Thank you, Mia. I was able to get reimbursed for my friend's seat as well but we had to call it in to Delta versus her just using my credit card online.
teegaall is offline  
Old Aug 23, 2017, 11:49 am
  #432  
 
Join Date: Mar 2017
Posts: 69
Upgrade DL award flight?

I may have missed it...but read through and couldn't find a definitive answer...

Will the credit trigger for upgrading a saver award ticket to a C+ ticket? This would be instead of just booking a C+ ticket using all miles.

We're traveling DTW-LIH, then hop to OGG, then OGG-DTW in Sep 2018. I'm debating nabbing the 60k bonus on this card, and would like to know about getting this travel credit maxed out.

Of course if all else fails, I've read here how to use it up on DL e-gift cards.

Thanks!
guitarguy19 is offline  
Old Aug 23, 2017, 8:40 pm
  #433  
FlyerTalk Evangelist
 
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Originally Posted by guitarguy19
I may have missed it...but read through and couldn't find a definitive answer...

Will the credit trigger for upgrading a saver award ticket to a C+ ticket? This would be instead of just booking a C+ ticket using all miles.

We're traveling DTW-LIH, then hop to OGG, then OGG-DTW in Sep 2018. I'm debating nabbing the 60k bonus on this card, and would like to know about getting this travel credit maxed out.

Of course if all else fails, I've read here how to use it up on DL e-gift cards.

Thanks!
It should. Mine posted in January when I upgraded our TATL DL flight to C+
Duke787 is offline  
Old Aug 23, 2017, 10:21 pm
  #434  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by Duke787
It should. Mine posted in January when I upgraded our TATL DL flight to C+
This is because TATL C+ is a seat selection fee, whereas domestic and TPAC it is a seperate fare class.
C W is offline  
Old Aug 24, 2017, 5:21 am
  #435  
 
Join Date: Mar 2017
Posts: 69
Originally Posted by C W
This is because TATL C+ is a seat selection fee, whereas domestic and TPAC it is a seperate fare class.
I googled this but couldn't find it. What is TATL?

Maybe our better bet is to try to pay a few extra bucks to select an exit row seat and forget about bothering to try and book C+. From what I gather from this, the fee for picking an exit row seat should trigger the credit...?
guitarguy19 is offline  


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