Biz Gold churn under 1-year based on invite
Feb 19, 2015, 12:19 pm
#1
Original Poster
Join Date: Aug 2013
Programs: AA EXP, Hyatt Diamond
Posts: 273
Biz Gold churn under 1-year based on invite
I just signed up for Business Gold 75k offer that was personally mailed to me. Afterwards I found out that my most recent Business Gold cancellation was in April 2014, which was less than a year ago.
I have read that there is typically a 1-year close required before opening a new account, however I don't see any such language in the terms of the mailing I received. Amex cannot confirm whether the bonus is on my account until 72 hours after opening.
Has anyone had a similar situation and has the invite offer taken precedence over the usual 1-year requirement I mentioned? Thanks
I have read that there is typically a 1-year close required before opening a new account, however I don't see any such language in the terms of the mailing I received. Amex cannot confirm whether the bonus is on my account until 72 hours after opening.
Has anyone had a similar situation and has the invite offer taken precedence over the usual 1-year requirement I mentioned? Thanks
Feb 19, 2015, 12:32 pm
#2
Join Date: Apr 2014
Location: UES/MWC
Programs: Braniff, TWA, Eastern, Midwest, AA Exec, Club Carlson Gold
Posts: 270
I found a MR CSR by navigating their IVR system; I'm not sure how to get there from a front-line CSR. Ask, maybe?
Feb 19, 2015, 1:11 pm
#3
Original Poster
Join Date: Aug 2013
Programs: AA EXP, Hyatt Diamond
Posts: 273
I asked online but selected that it was an MR support issue. I found another friend who believes this worked for him as no terms were mentioned in his offer (but he could not confirm whether it had definitely been a year)
Feb 19, 2015, 2:42 pm
#4
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
I believe there is at least one report that a bonus was denied in similar circumstances because the terms displayed during the application process supercede the terms of the solicitation, but my recollection of the specifics is too hazy.
