[UK] Charge not appearing after 16 days
Apr 18, 2014, 3:22 pm
#1
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
[UK] Charge not appearing after 16 days
Greetings, Peeps.
As per subject line, I made a purchase with my card literally 16 days ago (to be more specific: the transaction was made on a KLM flight), however this has yet to appear amongst my transactions and not only: my very latest [April] statement from a couple of days ago did not include that purchase.
Has anybody ever experienced a similar thing?
Thanks.
G
As per subject line, I made a purchase with my card literally 16 days ago (to be more specific: the transaction was made on a KLM flight), however this has yet to appear amongst my transactions and not only: my very latest [April] statement from a couple of days ago did not include that purchase.
Has anybody ever experienced a similar thing?
Thanks.
G
Apr 18, 2014, 5:46 pm
#2
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
Does it show up under "Pending Transactions" if you look online?
Also, as a related datapoint, I've found that duty free purchases onboard BA flights can take over a week to turn up, so it may not be that unexpected.
Also, as a related datapoint, I've found that duty free purchases onboard BA flights can take over a week to turn up, so it may not be that unexpected.
Apr 19, 2014, 6:10 pm
#5
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,791
This was in the US, but I once had a transaction at a gas station take three months to appear on my Corporate Green card.... I was making so many charges that truthfully I never noticed that it didn't post.
Apr 19, 2014, 11:25 pm
#6
Join Date: May 2002
Location: Arizona
Posts: 5,689
Less than 30 years ago it often took that long for a charge to appear as Amex would wait to receive an actual carbon copy of your signed receipt via postal mail from merchant and forward it to you via postal mail you with other receipts and ask that you pay the total.
Delays could easily be a month or more if the charge came from a far away place. Amex had three locations at the time in the USA alone WROC (Western Regional Operation Center), EROC and ?
Delays could easily be a month or more if the charge came from a far away place. Amex had three locations at the time in the USA alone WROC (Western Regional Operation Center), EROC and ?
Apr 20, 2014, 3:45 am
#7
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
Thanks very much for all your responses - and I forgot to mention that the charge is not appearing on my pending transactions, however any purchase made abroad will not appear under that tab anyway. Thanks again and have a good Easter. P.S.: I'll report back once the charge appears in my statement. G