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Airline fee $250/$200/$100 reimbursement reports: WN/FL (Southwest) only

Airline fee $250/$200/$100 reimbursement reports: WN/FL (Southwest) only

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Old May 13, 19, 1:36 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mia
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Reminder: you must enroll and select WN (Southwest) as your airline BEFORE making a reimbursable purchase. Click HERE to enroll and the wait several hours or even a day before making the purchase. (WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia. FL was the IATA code for AirTran Airways.) To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

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Old Jan 19, 18, 10:29 am
  #1126  
 
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 137
I changed airline to Southwest on 1/16

Received email confirming the change from Amex within an hour.

Later that same day bought $200 Southwest email delivery gift card.

Recieved gift card via email within an hour.

Charge posted to my Amex Platinumon the 18th, (was pending until then).

Airline fee credit posted on the 19th.
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Old Jan 19, 18, 2:12 pm
  #1127  
 
Join Date: Dec 2017
Posts: 5
Quick question (sorry I assume this has been mentioned before, but...) does this work buying in multiples of $50 eGift Certificates (up to the $200 Platinum Business limit)? Assuming I buy 4x $50 eGift Certs, it will work, right?

I only bought one $50 eGift Cert now as a test to make sure this works (and it did). About to buy more until I reach my annual $200 limit.
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Old Jan 19, 18, 4:08 pm
  #1128  
 
Join Date: Jun 2017
Posts: 205
Originally Posted by jon512 View Post
Quick question (sorry I assume this has been mentioned before, but...) does this work buying in multiples of $50 eGift Certificates (up to the $200 Platinum Business limit)? Assuming I buy 4x $50 eGift Certs, it will work, right?

I only bought one $50 eGift Cert now as a test to make sure this works (and it did). About to buy more until I reach my annual $200 limit.
I think the only problem you may have with that is when you use the GC's to pay for airfare you can only apply 3 payment forms to each reservation. So only having $50 on each card will really limit how much credit you can put towards a flight. I think.
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Old Jan 19, 18, 7:01 pm
  #1129  
 
Join Date: Jan 2007
Location: SF, Japan, YYG
Programs: ANA Pt
Posts: 225
Went through the procedure with several cards; all worked fine - now I have $1100 in WN gift cards. Any suggestions on best splurge use?
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Old Jan 21, 18, 7:15 am
  #1130  
 
Join Date: Dec 2017
Location: DTW-VOHS/HYD
Programs: AMEX Platinum, SPG Gold, HH Gold
Posts: 12
Originally Posted by AB3DC View Post
I did something similar.
1/12 - Switched Platinum card to Southwest.
1/12 - Bought $200 e-gift card (After receiving a confirmation email from AMEX).
1/12 - Purchased Southwest airline tickets for $275 ($200 e-gift card + $75 AMEX Platinum).
1/12 - $200 credit posted + $75 credit posted.
1/13 - Received $75 credit and nothing for the $200.

Technically speaking, I should not have received credit for $75 as it clearly shows on the AMEX website that it is towards my ticket with my name and flight details. The $200 e-gift card also got posted as a ticket but no flight info. It shows up as: Ticket Number: 526XXXXXXXXXX; Document Type: SPD/AIR FREIGHT
Can now confirm that I received credit for the additional $125 a day later on 1/14.
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Old Jan 21, 18, 11:37 am
  #1131  
 
Join Date: Sep 2004
Location: The Bay Area, USA
Posts: 142
Originally Posted by synergypi View Post
Went through the procedure with several cards; all worked fine - now I have $1100 in WN gift cards. Any suggestions on best splurge use?
You can only use 3 forms of payment per ticket. Example 2 GC's and a credit card. Or 1 GC, 1 flight credit and 1 credit card.
Split up your trip into segments (i.e. two one ways instead of a round trip) and don't put more than one person on a reservation.
If you had two people on a ticket and only one seat becomes available at a lower price, you cannot get a flight credit.
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Old Jan 21, 18, 6:57 pm
  #1132  
 
Join Date: May 2016
Location: NYC
Posts: 19
Originally Posted by aimango View Post
Adding more details to my post since it looks like some other people are experiencing issue where they aren't getting reimbursed.

I also booked a flight that same day using the GC I purchased, a ~$32 regular charge was posted as airfare as expected, but my $200 charge posted as "Travel - Airline, Document Type: SPD/AIR FREIGHT" and I got 5x MR on it since it didn't get reimbursed.

As mentioned in this thread in the past, sometimes it takes longer for the reimbursement to appear if you book a flight on the same day. Mine didn't show up at all though and it's been about 12 days. I messaged a customer rep about this a week ago and they asked that I wait the full 14 days. If it still does not appear they will manually reimburse me. So I am waiting until the 18th to message them again to credit me. If all else fails I'll probably just buy another GC
Messaged Amex on 1/18 for manual reimbursement, reporting back that it was posted 1/20 (didn't appear until today, 1/21), full $200.
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Old Jan 21, 18, 7:13 pm
  #1133  
 
Join Date: Aug 2013
Posts: 136
1/18 purchased $200 SW e gift card on Biz Plat
1/20 $200 travel credit posted
Annual fee should post soon, plan to cancel card
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Old Jan 21, 18, 7:19 pm
  #1134  
 
Join Date: Jul 2009
Location: BWI
Programs: HHonors Diamond, SPG Gold
Posts: 723
1/18: Purchased $200, $100 GC on Personal Plat/PRG
1/21: Credit posted.
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Old Jan 22, 18, 12:50 pm
  #1135  
 
Join Date: Jun 2017
Posts: 205
I just set up Southwest for my choice airline and received the confirmation email. Should I wait a day or so before I purchase a $200 gift card? Also I will be using my Aspire which is the new Amex card that has this as a benefit. Is there any reason to think that this sort of transaction would be different for different Amex cards with this benefit or do they all pretty much have the same end result since they are all Amex?
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Old Jan 23, 18, 8:07 am
  #1136  
 
Join Date: Apr 2016
Posts: 180
Bought a $200 gift card on the late evening of 1/18. It's 1/23 now and haven't seen anything. At what point do I contact them?
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Old Jan 23, 18, 9:48 am
  #1137  
 
Join Date: Feb 2005
Location: MCI
Programs: Southwest A-List, AMC Stubs A-List, Chick-fil-A-List
Posts: 376
Give it another day or two. I purchased 1/17 and the credit didn't show up until this morning.
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Old Jan 23, 18, 9:55 am
  #1138  
 
Join Date: Jun 2017
Posts: 205
Originally Posted by SpeedyDelivery View Post
Give it another day or two. I purchased 1/17 and the credit didn't show up until this morning.
I glad to hear you say this because I just pulled the plug yesterday and switched from AS to WN and purchased a $200 gift card that is pending as of today. After the previous poster's comment I thought "great that would be my luck"
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Old Jan 23, 18, 1:32 pm
  #1139  
 
Join Date: Apr 2016
Posts: 180
Originally Posted by SpeedyDelivery View Post
Give it another day or two. I purchased 1/17 and the credit didn't show up until this morning.
I'll report back in a couple days thanks for the reply!

Last edited by Soccerjoshj07; Jan 24, 18 at 2:45 pm
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Old Jan 23, 18, 5:47 pm
  #1140  
 
Join Date: Jan 2018
Posts: 1
Set WN as my airline in December
Jan 17 - Paid $5.60 for Companion Pass booking taxes/fees
Jan 18 - Bought $200 e-Gift Card

Jan 22 - Reimbursed $5.60 (didn't know if this would actually go through)
Jan 23 - Reimbursed $194.40

Might need to cancel my CP booking, am guessing/hoping the reimbursement will stay.
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