Dec 4, 2012, 5:40 pm
Last edit by: JY1024
The current version of this thread can be found here:
FAQ: What's a Systemwide Upgrade / SWU / eVIP / VIP? (Master thread)
FAQ: What's a Systemwide Upgrade / SWU / eVIP / VIP? (Master thread)
ARCHIVE: SWU / VIP / eVIP Systemwide Upgrade questions
Dec 3, 2013, 6:26 am
#1996
Join Date: Oct 2002
Location: San Francisco Bay Area, CA, USA
Programs: Alaska MVP 75k, AA EXP, Subway Sub Club
Posts: 88
SWUs "earning" early?
I'm just a smidge away from requalifying for ExPlat next year, and will do it based on booked travel right before new years (hurray for precise milage count and properly gauged trips).
Yet last night, I just noticed a fresh batch of eight 2015-expiration VIPs (I swear they weren't there earlier), dated when I purchased my the trip that would push me over the edge. I thought new SWUs were issued when the requal EQMs/EQPs posted, so this is a bit early. Didn't have to call or anything like that. Thank you AA!
Yet last night, I just noticed a fresh batch of eight 2015-expiration VIPs (I swear they weren't there earlier), dated when I purchased my the trip that would push me over the edge. I thought new SWUs were issued when the requal EQMs/EQPs posted, so this is a bit early. Didn't have to call or anything like that. Thank you AA!
Dec 3, 2013, 6:38 am
#1997
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
I'm just a smidge away from requalifying for ExPlat next year, and will do it based on booked travel right before new years (hurray for precise milage count and properly gauged trips).
Yet last night, I just noticed a fresh batch of eight 2015-expiration VIPs (I swear they weren't there earlier), dated when I purchased my the trip that would push me over the edge. I thought new SWUs were issued when the requal EQMs/EQPs posted, so this is a bit early. Didn't have to call or anything like that. Thank you AA!
Yet last night, I just noticed a fresh batch of eight 2015-expiration VIPs (I swear they weren't there earlier), dated when I purchased my the trip that would push me over the edge. I thought new SWUs were issued when the requal EQMs/EQPs posted, so this is a bit early. Didn't have to call or anything like that. Thank you AA!
Dec 3, 2013, 8:07 am
#1998
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
In the interests of clarity, it is not possible to waitlist for a VIP on an "entire itinerary". SWUs can only be waitlisted segment by segment; for example, if you waitlist to business LAX-JFK-CDG, and the JFK-CDG clears but there is no C inventory on your LAX-JFK flight, you would then and only then be waitlisted for LAX-JFK.
Dec 3, 2013, 10:19 am
#1999
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Ugh. I didn't know the complications of upgrading a direct flight (2 flights with the same flight number). The first leg had available space for instant upgrade, but the EXP desk agent told me they couldn't upgrade that leg unless both legs of the direct flight had C, and so I waited, it looks like I won't be getting either now. I called again today and this time, the EXP agent told me it is possible to break the direct flight into two segments to upgrade one flight, but only if one of them shows upgrades available; they can't do it while it's on the waitlist.
Oh well. Live and learn.
Oh well. Live and learn.
Dec 4, 2013, 9:29 pm
#2000
Join Date: May 2007
Posts: 523
Can one request SWU on only a segment of a "through flight". For example, Flight 90 is DFW-ORD-LHR. Can I just request ORD-LHR to increase the chance of clearing?
Dec 4, 2013, 9:30 pm
#2001
Join Date: May 2007
Posts: 523
I'm just a smidge away from requalifying for ExPlat next year, and will do it based on booked travel right before new years (hurray for precise milage count and properly gauged trips).
Yet last night, I just noticed a fresh batch of eight 2015-expiration VIPs (I swear they weren't there earlier), dated when I purchased my the trip that would push me over the edge. I thought new SWUs were issued when the requal EQMs/EQPs posted, so this is a bit early. Didn't have to call or anything like that. Thank you AA!
Yet last night, I just noticed a fresh batch of eight 2015-expiration VIPs (I swear they weren't there earlier), dated when I purchased my the trip that would push me over the edge. I thought new SWUs were issued when the requal EQMs/EQPs posted, so this is a bit early. Didn't have to call or anything like that. Thank you AA!
Dec 5, 2013, 5:27 pm
#2002
Join Date: Aug 2004
Programs: AA Explat, UA 1K
Posts: 389
On aa.com, if I see my requested flight duplicated at the bottom of my itinerary in C, that means that my SWU has cleared, correct?
Do I need to do anything to get the system to reticket? I usually call in and the agent will know what to do, but this time, the agent said I hadn't cleared my upgrade yet.
Do I need to do anything to get the system to reticket? I usually call in and the agent will know what to do, but this time, the agent said I hadn't cleared my upgrade yet.
Dec 9, 2013, 9:58 am
#2003
Join Date: May 2010
Programs: AA EXP, PC PLT, SPG GLD
Posts: 306
No longer receiving email notification for cleared SWU
I used to receive email notification when SWU's cleared however I have not received any notification for a while. I tried calling and emailing AA, but no one was able to identify the issue. I do receive every other email, including domestic upgrades, which seems strange since it shows my correct email is in the system.
Other than obsessively checking and setting up alerts in EF, I have not been able to resolve this. It is always great to get an upgrade cleared, but it would be even better if I could select seats as I did before.
If anyone encountered the same issue or have any idea on how to resolve it, I would appreciate your input.
Other than obsessively checking and setting up alerts in EF, I have not been able to resolve this. It is always great to get an upgrade cleared, but it would be even better if I could select seats as I did before.
If anyone encountered the same issue or have any idea on how to resolve it, I would appreciate your input.
Dec 9, 2013, 10:01 am
#2004
Join Date: May 2010
Location: NJ
Posts: 1,389
A friend gifted me a SWU that I was supposed to use today, but plans changed due to DFW weather. Who calls to request the SWU redeposit? Thanks.
Dec 9, 2013, 10:03 am
#2005
Join Date: Sep 2008
Location: Los Angeles, CA
Programs: AA Gold, Marriott Plat
Posts: 456
15K Miles + $75 copay
Going from Economy to Business on JFK to LAX flight. Inventory for "C" shows two. Just to confirming that should clear immediately after calling AA to purchase? AA says no, I will be put on the upgrade list...
I thought if there was C inventory, it was confirmed as soon as I upgraded. It did for my BOS to LAX flights in the past.
I thought if there was C inventory, it was confirmed as soon as I upgraded. It did for my BOS to LAX flights in the past.
Dec 9, 2013, 10:11 am
#2006
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Is it that I just have noticed, but now when I want to book a ticket, I can see if if is eligible for SWU and there is space.
Dec 9, 2013, 10:21 am
#2007
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Just had my first SWU not to clear EZE-JFK....31B wasn't too bad though on the 772
Dec 9, 2013, 10:31 am
#2008
Join Date: Sep 2001
Location: SNA
Programs: AA 1MM, AS MVPG, HH Diamond, SPG Gold, Avis Pres Club, Nat'l Exec Elite
Posts: 297
Question - can you use another airline mileage program for earning miles when using a SWU? I would assume so, but wanted to confirm.
In my case, I am Gold on Alaska and have lifetime gold on AA. Wanting to get double miles and help with requalifying by using SWUs on an AA flight but crediting my AS Mileage Plan account instead of AA.
In my case, I am Gold on Alaska and have lifetime gold on AA. Wanting to get double miles and help with requalifying by using SWUs on an AA flight but crediting my AS Mileage Plan account instead of AA.
Dec 9, 2013, 7:19 pm
#2009
Join Date: Jun 2013
Location: LAX
Programs: AA EXP
Posts: 946
EF shows C6 on a flight I am taking. If I am gifted a couple of SWUs and I apply them is the C6 availability a guarantee that I'd get the upgrade (both myself and my travel companion)? And if so, does that type of thing go through immediately? I am PLT and the friend I'm traveling with has no status. I don't want to potentially waste a generous offer.
Dec 9, 2013, 8:30 pm
#2010
Join Date: May 2010
Location: NJ
Posts: 1,389
EF shows C6 on a flight I am taking. If I am gifted a couple of SWUs and I apply them is the C6 availability a guarantee that I'd get the upgrade (both myself and my travel companion)? And if so, does that type of thing go through immediately? I am PLT and the friend I'm traveling with has no status. I don't want to potentially waste a generous offer.