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Old Dec 31, 2024 | 6:20 am
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Term for First Class Priority

I know I've seen it on here before, but I forget. If you have a purchased first class ticket and your flight is cancelled (or you miss a connection), for your new flight, what is the term to tell the GA or Admirals Club agent to have them make sure you are at the top of the upgrade list ahead of standard upgrades?
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Old Dec 31, 2024 | 7:08 am
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Originally Posted by GNRMatt
I know I've seen it on here before, but I forget. If you have a purchased first class ticket and your flight is cancelled (or you miss a connection), for your new flight, what is the term to tell the GA or Admirals Club agent to have them make sure you are at the top of the upgrade list ahead of standard upgrades?
I think you're referring to "DSR".
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Old Dec 31, 2024 | 7:09 am
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Originally Posted by JJeffrey
I think you're referring to "DSR".
That's it! Thank you! Do you know what "DSR" stands for?
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Old Dec 31, 2024 | 7:16 am
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Originally Posted by GNRMatt
That's it! Thank you! Do you know what "DSR" stands for?
I don't think it's a technical term, but rather "desires to fly in their ticketed cabin" or something along those lines.
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Old Dec 31, 2024 | 7:44 am
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Thanks @JJeffrey!
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Old Dec 31, 2024 | 7:52 am
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Nots sure if this is still the case, but it used to be if your reservation was appropriately tagged your name wouldn't show on the UG list in the app and gate displays. So don't sweat it if you don't see your name listed for an UG. I've definitely been in situations when I got the last seat but not on the UG list.

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Old Dec 31, 2024 | 8:36 am
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Originally Posted by GNRMatt
That's it! Thank you! Do you know what "DSR" stands for?
Originally Posted by JJeffrey
I don't think it's a technical term, but rather "desires to fly in their ticketed cabin" or something along those lines.
From this link: https://retirees.aa.com/assets/pdf/Travel-Guide.pdf

It says DSR is "Customer who has a First or Business class ticket but has a confirmed seat in Main cabin". It is also under the Revenue Standby section. My guess is that it stands for Downgraded Standby Revenue based on what it is and the context, but this is pure speculation.
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Old Jan 11, 2025 | 5:37 am
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Just wanted to share that knowing the DSR term definitely helped me last Sunday with the mess that was at DFW. I missed my connection and we were originally put on the upgrade list at #10/11 for the flight we were re-accommodated on. By using the DSR term with the AA agent, they got me immediately confirmed into F on my flight.

Thanks everyone!
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