Changing Routing on Mileage Ticket?
May 4, 2024, 11:00 am
#1
Original Poster
Join Date: Nov 2016
Posts: 534
Changing Routing on Mileage Ticket?
I have family flying DFW-SMF-SEA-KTN next month on an award ticket, departing at 645am
DFW-SEA-KTN is a much better routing, departing about noon, however it isn't available as an award right now on the date they are flying.
If there are seats open on the DFW-SEA-KTN route the day before the flight, will AA move them to that routing for no additional charge? Keep in mind, that SEA-KTN is on Alaska Airlines, so I don't know how that impacts things.
DFW-SEA-KTN is a much better routing, departing about noon, however it isn't available as an award right now on the date they are flying.
If there are seats open on the DFW-SEA-KTN route the day before the flight, will AA move them to that routing for no additional charge? Keep in mind, that SEA-KTN is on Alaska Airlines, so I don't know how that impacts things.
May 4, 2024, 11:49 am
#2
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,838
May 4, 2024, 12:10 pm
#3
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,230
Same day flight changes only apply to the same routings, but if you get a weather waiver, delay, or schedule change they will change this for you
May 4, 2024, 10:08 pm
#5
Original Poster
Join Date: Nov 2016
Posts: 534
Really? Huh. I thought I for sure had read in the past that if you had an award ticket, you could change the routing as long as you maintained endpoints. Was that a previous policy?
May 4, 2024, 10:33 pm
#6
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,777
This is the difference I've found between AS and AA award tickets...a domestic award ticket purchased with AS miles can be changed to a better routing or lower mileage amount--you can typically just make the change online. If booked with AA miles, I've been told by the Twitter team (which is awesome) that you need to cancel the entire AA ticket and rebook whatever you're trying to book as an entirely new ticket.
May 4, 2024, 11:32 pm
#7
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,312
May 4, 2024, 11:34 pm
#8
Join Date: Apr 2023
Posts: 84
Correct. AA award tickets cannot be changed. Any desired changes must be cancelled and rebooked unless there is a schedule change or IRROPS.
May 5, 2024, 7:58 am
#9
Join Date: Jun 2002
Posts: 569
But this ticket includes a segment on Alaska, so it should be considered a partner award. In that case, the award is changeable, provided T space opens up on the DFW-SEA segment.