Business / Personal option
Feb 11, 2024, 7:36 am
#1
Original Poster
Join Date: Jan 2022
Programs: AA, Delta , Hilton
Posts: 74
When did the option to select business or personal on international flights change? I don’t understand why they were doing that, and what’s the difference it would make
Last edited by JY1024; Feb 11, 2024 at 5:23 pm Reason: Merged consecutive posts
Feb 11, 2024, 8:15 am
#2
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,212
When I select Business, it automatically syncs to my employer's Concur instance. When I select Personal, it doesn't.
Feb 11, 2024, 1:12 pm
#5
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,212
In my experience, it only shows up when the user takes a step to make it show up -- that is, by linking it to Concur. It makes sense as I don't want personal trips to sync to Concur, only those I make for business.
Feb 11, 2024, 2:13 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
I use Expensify for my company and it looks like the new AA business syncs with that too.
Feb 11, 2024, 2:40 pm
#7
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,524
AS/WN asks this too, but on the final payment page.
For those, I have a feeling it’s just for surveying purposes rather than any functional difference.
For those, I have a feeling it’s just for surveying purposes rather than any functional difference.
Feb 11, 2024, 5:46 pm
#8
Join Date: Sep 2004
Location: SCL: 96-2007, BWI 2008-2019, DTW 2020-?
Programs: AA Plat, HHonors Diamond
Posts: 32
This is the option that shows up once you're registered in the new Aadvantage Business program (successor to Business Extra). I imagine your company sent you a link that you would have filled out, that's how we did it. That's why the option is there.
Feb 11, 2024, 7:19 pm
#9
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Idk about anyone else but I hate not having one or the other auto selected and needing to pick each time. I’d like it to default to business. I find it slows me down since registering for the AAdvantage business program.
Feb 11, 2024, 9:44 pm
#10
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
That said, it is better than nothing. Having the ability to sync to management tools is great.
Feb 12, 2024, 8:36 am
#11
Join Date: Jan 2005
Location: Earth
Posts: 912
Would not mind if I actually had a choice and set it up. I have an AA business card that I rarely use so that must be the trigger. I rarely fly AA for business so having to monitor this entry element when I'm searching for miles tickets isn't helpful....and it's still None of day bizness.
Feb 12, 2024, 10:06 am
#12
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
Yeah, it shows up when your account is enrolled in the new AA Business program. My company just set theirs up and enrolled me, and I noticed the change almost immediately.
I just wish I could go back to trips already booked (but not yet flown) and change them to Biz trips so I can get the extra 1 LP per $1 on those. Oh well.
I just wish I could go back to trips already booked (but not yet flown) and change them to Biz trips so I can get the extra 1 LP per $1 on those. Oh well.
Feb 12, 2024, 8:42 pm
#13
Join Date: Jan 2008
Location: 06830
Programs: AA EXP 2MM HHonors Diamond
Posts: 399
I observe the warning to use one's business email address when flying for business. I want all my reservations, personal and work, in one place, so I have not been changing my email. I wonder whether I and my business will get credit nonetheless.
Feb 15, 2024, 12:51 pm
#14
Join Date: Sep 2003
Location: MDT, PHL, BWI
Programs: HH Diamond, Starwood Platinum
Posts: 306
New email
Received an email today and it appears there are some changes for people using the Business Credit Card.
"You will continue to earn AAdvantage® miles for your business on eligible purchases with your CitiBusiness® / AAdvantage® card. Beginning in April, these miles will be accrued in your new AAdvantage Business™ account.
•
The Loyalty Points earned through purchases made on the business card will go to the individual cardmember(s). Remember, purchases made by your cardmembers also count toward earning your company more AAdvantage® miles for rewards.
Your AAdvantage Business™ profile has already been set up for you. Your new account information will be provided to you in a separate email later today. Once you receive the email, please log in to complete your profile and begin adding your travelers to start earning additional miles for business travel.
In the meantime, you can visit aa.com/aadvantagebusiness to learn more about the benefits of the program.
"You will continue to earn AAdvantage® miles for your business on eligible purchases with your CitiBusiness® / AAdvantage® card. Beginning in April, these miles will be accrued in your new AAdvantage Business™ account.
•
The Loyalty Points earned through purchases made on the business card will go to the individual cardmember(s). Remember, purchases made by your cardmembers also count toward earning your company more AAdvantage® miles for rewards.
Your AAdvantage Business™ profile has already been set up for you. Your new account information will be provided to you in a separate email later today. Once you receive the email, please log in to complete your profile and begin adding your travelers to start earning additional miles for business travel.
In the meantime, you can visit aa.com/aadvantagebusiness to learn more about the benefits of the program.
Feb 20, 2024, 2:18 pm
#15
Join Date: Jan 2003
Location: FLL
Programs: delta pm, aa exp, hilton diamond
Posts: 411
I booked a flight and selected business. I then had to call the exp line for help in making a change and was told if you book it as a business customer exp service can not help you. I was told they only way you can make a change is through the app or online. Has any one else had this problem?
Last edited by Traveling Salesman; Feb 21, 2024 at 5:42 am