Travel Receipts
Jan 25, 2024 | 9:25 pm
#1
Original Poster
Join Date: May 2007
Programs: AA EXP - 3MM; DL Gd; SPG PL, Marriott Slv, Hilton Gd
Posts: 43
Travel Receipts
As a biz traveler, I need travel receipts in order to get reimbursed. Back in the day, the kiosks offered a receipt option - no longer. Then, an online printed version of the travel itinerary included a receipt - no longer. There's a convoluted way to obtain a receipt on the AA website, but you need the Ticket number (only have the Confirmation #). BTW, you should see the faces of GA when I request a receipt 
. Anyway, can somebody guide me to a simple way to obtain a travel receipt? Much appreciated.
. Anyway, can somebody guide me to a simple way to obtain a travel receipt? Much appreciated.
Jan 25, 2024 | 9:42 pm
#3
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,926
As a biz traveler, I need travel receipts in order to get reimbursed. Back in the day, the kiosks offered a receipt option - no longer. Then, an online printed version of the travel itinerary included a receipt - no longer. There's a convoluted way to obtain a receipt on the AA website, but you need the Ticket number (only have the Confirmation #). BTW, you should see the faces of GA when I request a receipt . Anyway, can somebody guide me to a simple way to obtain a travel receipt? Much appreciated.
. Anyway, can somebody guide me to a simple way to obtain a travel receipt? Much appreciated.A) emails me with a "trip confirmation and receipt"
B) has a link on the PNR on AA.com to "print trip and receipt"
95% of my travel is for business, with receipts required to be submitted. This is not at all a problem I encounter
Last edited by bse118; Jan 25, 2024 at 9:58 pm
Jan 26, 2024 | 7:07 am
#4
Original Poster
Join Date: May 2007
Programs: AA EXP - 3MM; DL Gd; SPG PL, Marriott Slv, Hilton Gd
Posts: 43
Huh? Every trip I purchase through AA.com:
A) emails me with a "trip confirmation and receipt"
B) has a link on the PNR on AA.com to "print trip and receipt"
95% of my travel is for business, with receipts required to be submitted. This is not at all a problem I encounter
A) emails me with a "trip confirmation and receipt"
B) has a link on the PNR on AA.com to "print trip and receipt"
95% of my travel is for business, with receipts required to be submitted. This is not at all a problem I encounter
Jan 26, 2024 | 7:10 am
#5
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 15,198
Jan 26, 2024 | 7:16 am
#6
Join Date: Sep 2005
Location: MHK
Programs: AA Exec Plat - some level of status in IHG, Marriot & HIlton
Posts: 1,807
Jan 26, 2024 | 7:23 am
#7
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL
Programs: AA PLT, UA SLV, MR LTT, HH LTD
Posts: 10,742
Jan 26, 2024 | 7:45 am
#8
Join Date: Jul 2021
Location: Airport Lounges (Usually in ORD and LHR)
Programs: AA EXP 1MM, AY Gold, QR Gold, Hilton Diamond
Posts: 3,715
It seems inconsistent. Despite booking on aa.com, some trips I only see 'print trip' on the left side bar. On others, I see option to 'print trip and receipt'. I don't understand why this is, but I guess in those cases where you don't see the receipt you have to call or send a twitter (X) DM to ask them to email you a receipt. Or, as others mentioned, it would be in your original email confirmation. Sometimes I'll just search my email for the trip PNR and find it pretty easily that way.
Feb 25, 2024 | 12:16 pm
#9
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,459
^The "Print Trip and Receipt" function is broken. It works only intermittently. Sometimes the system seems to understand that it is not serving the document, and it reverts to "Print Trip" which in turn yields an unwieldly 10-page ramble of various advertisement pictures and poorly-designed white spaces. Other times, it opens a new page with a bunch of HTML error code. Rarely, the function does what it is supposed to produce -- a one page, formatted ticket itinerary and receipt, including the (necessary for many passengers) ticket number and price.
AA, please fix this.
AA, please fix this.
Feb 25, 2024 | 2:07 pm
#10
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,463
^The "Print Trip and Receipt" function is broken. It works only intermittently. Sometimes the system seems to understand that it is not serving the document, and it reverts to "Print Trip" which in turn yields an unwieldly 10-page ramble of various advertisement pictures and poorly-designed white spaces. Other times, it opens a new page with a bunch of HTML error code. Rarely, the function does what it is supposed to produce -- a one page, formatted ticket itinerary and receipt, including the (necessary for many passengers) ticket number and price.
AA, please fix this.
AA, please fix this.