Originally Posted by fastflyer

^The "Print Trip and Receipt" function is broken. It works only intermittently. Sometimes the system seems to understand that it is not serving the document, and it reverts to "Print Trip" which in turn yields an unwieldly 10-page ramble of various advertisement pictures and poorly-designed white spaces. Other times, it opens a new page with a bunch of HTML error code. Rarely, the function does what it is supposed to produce -- a one page, formatted ticket itinerary and receipt, including the (necessary for many passengers) ticket number and price.

AA, please fix this.