Segment not showing up in AA reservation
Oct 15, 2023 | 7:40 pm
#1
Original Poster
Join Date: Aug 2004
Location: TX
Programs: Hyatt Globalist, AA EXP
Posts: 481
Segment not showing up in AA reservation
I booked business class via Amex for AUS-DFW-DOH-MAA and back. When I pull up the reservation on Amex and Qatar, everything is correct. However, when I pull it up on AA, MAA-DOH is missing. Is this something I should be worried about? If so, how do I fix it?
Oct 15, 2023 | 7:44 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
It's not uncommon for a carrier not to see any flights on the reservation that happen before the first flight on their metal. It doesn't happen all the time so I'm not sure exactly what causes it.
Oct 16, 2023 | 7:06 am
#3
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.9MM.. Hilton Diamond, IHG ambassador, other hotel programmes got status
Posts: 3,454
it happens a lot with my mixed carrier booking all the time.. not at issue,
if you download the app for the other carriers.. it will show up there
if you download the app for the other carriers.. it will show up there
Oct 16, 2023 | 11:20 am
#4
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
Also, since OP booked via amex, if tripcase if set up, the itinerary will show up there, and the eticket will be in the documents.