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-   -   Segment not showing up in AA reservation (https://www.flyertalk.com/forum/american-airlines-aadvantage/2138463-segment-not-showing-up-aa-reservation.html)

NDtraveler Oct 15, 2023 7:40 pm

Segment not showing up in AA reservation
 
I booked business class via Amex for AUS-DFW-DOH-MAA and back. When I pull up the reservation on Amex and Qatar, everything is correct. However, when I pull it up on AA, MAA-DOH is missing. Is this something I should be worried about? If so, how do I fix it?

VegasGambler Oct 15, 2023 7:44 pm


Originally Posted by NDtraveler (Post 35666565)
I booked business class via Amex for AUS-DFW-DOH-MAA and back. When I pull up the reservation on Amex and Qatar, everything is correct. However, when I pull it up on AA, MAA-DOH is missing. Is this something I should be worried about? If so, how do I fix it?

It's not uncommon for a carrier not to see any flights on the reservation that happen before the first flight on their metal. It doesn't happen all the time so I'm not sure exactly what causes it.

fotographer Oct 16, 2023 7:06 am

it happens a lot with my mixed carrier booking all the time.. not at issue,
if you download the app for the other carriers.. it will show up there

VegasGambler Oct 16, 2023 11:20 am


Originally Posted by fotographer (Post 35667445)
it happens a lot with my mixed carrier booking all the time.. not at issue,
if you download the app for the other carriers.. it will show up there

Also, since OP booked via amex, if tripcase if set up, the itinerary will show up there, and the eticket will be in the documents.


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