card1953

In 2022 I booked an award trip for my partner. She took the trip in December 2022. On January 7, 2023 I selected the 15% off award discount reward, which expires on January 7, 2024.
Does anyone know if American will give me the rebate for the December 2022 trip?
And if so, how would they find it? I have looked through my records and I can't find the ticket number right now.
I know I will need to call AAdvantage Customer Service. I was just wondering if anyone has direct experience with this

lrdpenn

No, per the T&C:

https://www.aa.com/i18n/aadvantage-p...ce-rewards.jsp

Antarius

Piggybacking on this thread - since it says travel, if I redeem it after booking but before flying, am I correct in reading that it will work? Secondly, is it a single PNR?

I have never actually considered this before, but this thread got me thinking about it. I have a trip in a week (2 pax x 70k miles outbound on 1 PNR and then 1 x 70k and 1 x 70k on the return on separate PNRs)

lrdpenn

My interpretation (which certainly might not match AA's; we've had differences before especially on technicalities )

Q1: Yes you can redeem after booking but before flying. Travel is not "complete" until all segments are flown. Going further, you could book a round trip ticket and have flown some segments already - as long as travel is not complete (i.e. last segment is flown), you can select this redemption option and get the 15% off for the entire trip.

Q2: Yes, the term states the same reservation which I interpret as single PNR.

I've always thought this option has potential to be worth a lot, even when getting good value on miles - but it's really hard to get a r/t on a single PNR * 2 on a good award. At the end I'd rather take the 25k miles option.

ZenFlyer

Regarding Q2: while I don't recall reading anything exactly on point to your situation, fwiw there is some sporadic discussion of the 15% rebate buried in the more general thread on Loyalty Point rewards that suggests AA has shown some flexibility beyond what the literal wording of the T&Cs might suggest - eg here, here, and here. Probably that's more a matter of inconsistent implementation than policy, but I would not necessarily rule out the possibility that an agent would treat 2 separate PNRs as one "reservation" in your scenario provided that both travelers have identical itineraries. But that's admittedly just speculation on my part.

Antarius

lrdpenn and ZenFlyer - Thank you.

I'll dig into it more and see what I can do. Complicating it for me further is the return flights are the same route, but 1 day apart. Not hopeful it would work, but will report back if I learn more.

hp12c

Another question on this reward. It says it’s good for up to two pax on the same PNR. I have 4 people on the PNR - can I apply the rebate for two (out of four) people or will they tell me that only two people can be on the PNR for it to work?

nall

Ever get an answer to this?

hp12c

Nope. I have a four-person r/t mileage booking USA-Europe in J at the end of December, so will end up applying to that and see what happens…

elitelite

Any experience with rebates on one-way awards?

Lonedaddy

yes and no issue

ZenFlyer

Take a look at the linked threads in post #5 above for at least one datapoint.

nall

Update: I called and asked for a rebate on a recent 3-person award flight, and was successful. I only received the rebate for two tickets, but that's as expected.

Antarius

Was this a single one way or 2 one ways (making a "round trip")

Seen datapoints above and elsewhere, but with AA, I'm still never confident. Have 2 one ways for 2 passengers (USA-South Africa and back), which would make the rebate potentially worth 45,000 miles.

Lonedaddy

I believe it needs to be on one pnr