Pre order meals no longer available?
Nov 3, 2022, 12:44 pm
#1
Original Poster
Join Date: Apr 2015
Posts: 1,355
Pre order meals no longer available?
Hi guys, flying JFK-LHR on AA100 in flagship business on Dec 2nd but option to pre order meals aren’t showing in booking.
I reached out to the Twitter team and they told me they were seeing the same thing!!
Has AA stopped the option? Is it a consequence of the BA/AA co-location at the end of this month?
I reached out to the Twitter team and they told me they were seeing the same thing!!
Has AA stopped the option? Is it a consequence of the BA/AA co-location at the end of this month?
Nov 3, 2022, 12:55 pm
#2
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,481
Hi guys, flying JFK-LHR on AA100 in flagship business on Dec 2nd but option to pre order meals aren’t showing in booking.
I reached out to the Twitter team and they told me they were seeing the same thing!!
Has AA stopped the option? Is it a consequence of the BA/AA co-location at the end of this month?
I reached out to the Twitter team and they told me they were seeing the same thing!!
Has AA stopped the option? Is it a consequence of the BA/AA co-location at the end of this month?
I just did a dummy booking and the pre-order box is there however when you click it you just get the "our system is having trouble" pop up box. So this has to be just an AA/aa.com glitch that will most likely get corrected in the next few hours/days. Just chill and check back in a few days.
Nov 3, 2022, 1:24 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,196
BA stopped pre selection during Covid and hadn’t brought it back whereas AA did,
AA didn’t stop it when they were collocated in T5 at LHR
AA brought back full service of meals in courses ages ago. BA only re started that this week.
it’s likely just an IT glitch. You could blame it on the end of daylight savings!
Nov 3, 2022, 2:32 pm
#5
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 1,014
Hi guys, flying JFK-LHR on AA100 in flagship business on Dec 2nd but option to pre order meals aren’t showing in booking.
I reached out to the Twitter team and they told me they were seeing the same thing!!
Has AA stopped the option? Is it a consequence of the BA/AA co-location at the end of this month?
I reached out to the Twitter team and they told me they were seeing the same thing!!
Has AA stopped the option? Is it a consequence of the BA/AA co-location at the end of this month?
Nov 3, 2022, 2:35 pm
#6
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Manage your booking in AA.com, it's towards the bottom. They're usually the same. Sometimes online has one extra option. Plus you can choose special dietary meals.
Nov 3, 2022, 2:42 pm
#7
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 1,014
Nov 3, 2022, 3:44 pm
#8
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,067
A week or so ago I was able to preorder a hot meal for an upcoming PHL-LAS F trip. Maybe it's route specific (anyone else have the preorder option on upcoming transcontin F flights)? Maybe it's an aa.com thing.
Nov 3, 2022, 4:20 pm
#9
Join Date: Jun 2003
Location: Lewisville, TX USA
Programs: AA EXP 1MM; Hyatt Globalist; Bonvoy LT Ti; National EE; WDW Passholder
Posts: 838
Nov 3, 2022, 5:13 pm
#10
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
Nov 3, 2022, 9:31 pm
#11
Join Date: Jun 2001
Location: LAX
Programs: AA Gold (prev. Ex Plat for 10 years); DL Plat; UA Gold; Hilton Diamond
Posts: 2,338
Booked LAX-BOS today on a supposed Flagship flight (A321T) in business. No pre-order link. Thought I was confused! Does seem broken.
Traveled two weeks ago LAX-LHR in business and it was there. Pre-order worked fine and was confirmed proactively by crew onboard.
Traveled two weeks ago LAX-LHR in business and it was there. Pre-order worked fine and was confirmed proactively by crew onboard.
Nov 4, 2022, 9:08 am
#13
Join Date: Nov 2017
Posts: 204
Has AA dropped pre-ordering meals in First again?
When I flew AA in First back in August I preordered my meals in advance on all 4 flights. My flights next week in First are not showing that option when I bring up my itinerary in my account.
Has AA dropped the pre-order option again?
Has AA dropped the pre-order option again?
Nov 4, 2022, 3:47 pm
#14
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM CK, DL Plat, Hilton Diamond, Bonvoy Ambassador (RIP SPG), BAEC Gold
Posts: 1,158
Likely the former. Putting aside the fact that DL has pre order options (not sure about UA), I don’t see how it is a positive to remove the option. If anything, I’d think that AA would want it to align catering with actual demand.
Nov 4, 2022, 3:52 pm
#15
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230