I remember maybe the last time I had the full blown ticket jacket experience was on US Airways out of Hagerstown, MD. Me and a friend had pieced together a mileage run and were flying back HGR-PIT-RDU-CLT-JAX. CP upgrades cleared for the 3 mainline segments. The agent at HGR pulled out a regular ticket jacket then printed all the boarding passes... then threw away that jacket and had a First Class one. He pulled the HGR-PIT pass and tore the stub, stapling it to the front top (only 3 of us on the plane, so hardly a formal boarding process). Then he meticulously hand wrote inside, on the lines provided (remember those?) every connecting flight and its information/gate/seat assignment. It was quite a process.... saved that one around here.

I worked at AirTran back in the 2006-2011 time frame in ATL as a manager.. We actually reintroduced ticket jackets after years of not having them. Marketing of course got sponsorship to cover the cost. The reason? We stapled the boarding pass inside. By doing this, and found that human nature meant most people carried the whole folder in their hand at least until through security, our agents at checkpoint could easily pick out our passengers from those flying DL/AA/etc. They knew by this visual cue that their carry-on bags had been sized and inspected by an agent, or if we needed to expedite due to a back-up, could easily recognize who to approach. It worked quite well.

yep. Those were them! Just hit my color backwards!

I always get a paper BP printed even if I use the mobile BP on my phone and then hold onto the paper BP until my flights post correctly.

Once upon a time the ticket jacket WAS your boarding pass. Your seat assignment -- if you had one; many flights were still open seating in coach -- was written on the front with a large felt-tipped pen (usually in green, sometimes in black -- colors might vary with airline, but I grew up with United).

I remember AirTran had them a lot longer than the other airlines

I really miss that airline, and will always hold it against Southwest for buying them out.

This reminds me when I use to get my tickets, and ticket jackets, from the wonderful AAngels in AA's New Haven city ticket office back in the 90's.

CTOs were the best.

you are so right. Miss the Deerfield I'll Hyatt office.

Where was this? I grew up right by Deerfield and don't remember this at all.

Obviously. :rolleyes:

Very elegant indeed!

Phoenix had a building that was used in a alien space movie on Central Avenue that had a ticket office for every major airline

It was in the hyatt hotel. This was probably The in the 90s and early 2000s. There were women very regular set of customers and the employees provided amazing customer service for years. They could perform magic with the res system when there was a lot more flexibility than there is now

Would be useful to stick claim check stickers. Ad revenue should pay for them.

This was the same for the New Haven CTO.