Remove passenger(s) from Web Special award?
Aug 19, 2022, 2:06 pm
#1
Original Poster
Join Date: Dec 2009
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Remove passenger(s) from Web Special award?
I have an award trip scheduled with 4 other family members (plus me), booked as a Web Special. I need to remove myself and 1 other person from the trip, as we can no longer attend, while keeping the other 3 intact. I am an ExPlat, none of the others have status. Is this possible, without having to cancel and rebook everyone?
Aug 19, 2022, 2:22 pm
#3
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I have an award trip scheduled with 4 other family members (plus me), booked as a Web Special. I need to remove myself and 1 other person from the trip, as we can no longer attend, while keeping the other 3 intact. I am an ExPlat, none of the others have status. Is this possible, without having to cancel and rebook everyone?
Aug 19, 2022, 2:35 pm
#4
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Join Date: Dec 2009
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Thanks, will see what they say. I'm not 100% sure whether or not I can't go, so I've been holding off, but don't want to get into a spot where there is not availability for the same dates/mileage levels if I need to rebook for just the 3 of them.
Aug 19, 2022, 2:41 pm
#5
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Is the other person in your party a definite no-go? If so, just try to cancel that person's ticket now, and you'll have your answer.
Aug 19, 2022, 3:32 pm
#7
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Location: RDU
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Good thought, but no - it'll either be both of us going or not going. I was thinking I could just cancel and rebook now as a reservation for 3 and another for 2, but then that introduces challenges for the other 3 that do not have status and could have bag/seat fees etc, or in case of IRROPS.
Aug 19, 2022, 8:39 pm
#9
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Join Date: May 1998
Location: NYC
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This is the correct answer. Call/Tweet AA to split the PNR between those travelling and those who will not. Then cancel the PNR containing those not traveling.
Aug 19, 2022, 9:02 pm
#10
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
There is no need to split the PNR - just cancel for the passengers mot travelling - no need to make it more complicated that it needs to be
Aug 19, 2022, 9:21 pm
#11
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Aug 19, 2022, 9:23 pm
#12
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Aug 19, 2022, 11:04 pm
#14
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Aug 19, 2022, 11:32 pm
#15
Join Date: Apr 2011
Programs: AAdvantage (Platinum)
Posts: 470
The point is that if you split in advance you have until close to departure time to visit the website and cancel yourself. If you instead want to call AA to cancel certain pax then you have to think about how close you want to make a decision on contacting AA to cancel and hope they answer/reply in time.