Will we keep our Main Cabin Extra Seats?
Jul 26, 2022, 7:37 am
#1
Original Poster
Join Date: Jul 2018
Programs: BA Blue
Posts: 20
Will we keep our Main Cabin Extra Seats?
Bought 3 CUN-JFK tickets for £713.40 in total
A month later, I realised the Main Plus upgrade would be cheaper than buying luggage and choosing Main Cabin Extra Seats. Spoke to Customer Service who said that the Main Plus Upgrade is only available when buying a ticket.
So I cancelled, got credit then got on the phone with Customer Service to rebook the flights, which they couldn't do from their end. So I book a flight, choose the Main Plus upgrade, chose Main Cabin Extra seats for free, and then put the booking on hold (£856.70). This then allows the agent to use my credits to buy the tickets.
The agent returns and tells me it's all done.... (was expecting to pay the cash difference), and each passenger now has £7 flight credit. Call ends.
So, checking the trip confirmation it's an Economy Q, and 1st bag will cost £25, but our seats are 8ABC.
Is this just good luck or will we be bounced off our seats during check-in?
A month later, I realised the Main Plus upgrade would be cheaper than buying luggage and choosing Main Cabin Extra Seats. Spoke to Customer Service who said that the Main Plus Upgrade is only available when buying a ticket.
So I cancelled, got credit then got on the phone with Customer Service to rebook the flights, which they couldn't do from their end. So I book a flight, choose the Main Plus upgrade, chose Main Cabin Extra seats for free, and then put the booking on hold (£856.70). This then allows the agent to use my credits to buy the tickets.
The agent returns and tells me it's all done.... (was expecting to pay the cash difference), and each passenger now has £7 flight credit. Call ends.
So, checking the trip confirmation it's an Economy Q, and 1st bag will cost £25, but our seats are 8ABC.
Is this just good luck or will we be bounced off our seats during check-in?
Jul 26, 2022, 8:47 am
#2
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
It looks to me like you were only moved to MCE seating and not upgraded to Main Plus as you wanted. MCE does not include bags. I think you need to call and check.
Jul 26, 2022, 8:57 am
#3
Original Poster
Join Date: Jul 2018
Programs: BA Blue
Posts: 20
That's right, I wasn't upgraded at all, but ended up with MCE seats for free. I am happy with this now though, if we don't get bumped off it due to an "error"
Jul 26, 2022, 9:02 am
#4
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
Jul 26, 2022, 9:14 am
#5
Join Date: Nov 2021
Location: DFW
Programs: AA PlatPro, AS
Posts: 142
This happened when I called AA last year about a ticket for my mom that wasn’t linked to my status. The agent was able to select a MCE seat for free and told me, “if it ain’t broke, don’t fix it.” She didn’t lose the seat at check-in, but when a better MCE seat opened up, they wouldn’t allow her to change without paying the fee. The gate agent finally gave in because it was an empty row, and the social distancing argument worked nicely.
So if you keep your original flight and are happy with those seats, you should be OK.
So if you keep your original flight and are happy with those seats, you should be OK.
Jul 26, 2022, 9:17 am
#6
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Last year I paid for MCE for my daughter's family joining us in Cabo. Five in their party so nearly a full row-they were in row 9. Equipment changed greatly reducing the number of MCE, but they kept theirs. I always wondered how the system decided who got tossed.
Jul 26, 2022, 9:17 am
#7
Original Poster
Join Date: Jul 2018
Programs: BA Blue
Posts: 20
This happened when I called AA last year about a ticket for my mom that wasn’t linked to my status. The agent was able to select a MCE seat for free and told me, “if it ain’t broke, don’t fix it.” She didn’t lose the seat at check-in, but when a better MCE seat opened up, they wouldn’t allow her to change without paying the fee. The gate agent finally gave in because it was an empty row, and the social distancing argument worked nicely.
So if you keep your original flight and are happy with those seats, you should be OK.
So if you keep your original flight and are happy with those seats, you should be OK.
Regarding changing seats, you're right, I would have to pay to move.
