Last edit by: NickP 1K
London Heathrow (LHR) Reductions- Travel Notice Exception Policy
If you're traveling to / through / from:
- London Heathrow, London, United Kingdom (LHR)
Your change fee is waived if you:
- Are traveling on an American Airlines flight
- Are booked in any fare class, including Basic Economy
- Bought your ticket by July 26, 2022
- Are scheduled to travel July 14 - August 7, 2022
- Can travel July 14, 2022 - December 31, 2022
- Can change origin and destination
- For any changes, difference in fare may apply
Keep in mind changes must be:
- Booked by August 7, 2022
- Completed within 1 year of original ticket date; difference in fare may apply
AA LHR experiences summer 2022
#136
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
On the return, now late May, crowds are bigger and I still have 2 hours between flights.
<snip>
Got through immigration, then herded by the hundreds like cattle into their chutes to security queues
<snip>
"Excuse me sir, would you mind doing that again, we didn't get a good picture."
<snip>
I move on to the departures board at the end of the security area & yep... AA departs from another terminal. I race my 70 year old self down escalators to the skytrain
<snip>
Got through immigration, then herded by the hundreds like cattle into their chutes to security queues
<snip>
"Excuse me sir, would you mind doing that again, we didn't get a good picture."
<snip>
I move on to the departures board at the end of the security area & yep... AA departs from another terminal. I race my 70 year old self down escalators to the skytrain
Can you clarify what happened here? I don't want to sound rude but are you certain you transferred at Heathrow?
#137
Join Date: Jan 2022
Programs: BAEC
Posts: 1,472
This first part of your trip makes sense to me, though what you've described is a major pain for sure. Because the UK is in the Common Travel Area, you need to clear immigration in London before boarding your flight to Ireland. The thing is, the Irish will check your immigration documents upon arrival again, for reasons that seem to vary depending on who you ask. This is a definite pain in the backside.
This part confuses me, a lot. Coming in from Dublin on BA and connecting to an AA flight leaving from Terminal 3, the usual flow should be that you follow purple Flight Connections signs and get on a bus which drives you to Terminal 3, where you'll go through transit security then head to your gate. From what I can tell from your description, you had immigration at Heathrow (presumably at Terminal 5?), then went through security (also presumably at Terminal 5?), then had your photo taken, then got on a train, then after arriving to the new terminal (and presumably without having to reclear security?) you departed for the US. This makes no sense, for the following reasons: Heathrow has no immigration formalities for departing passengers, irrespective of destination; there are no photo checks for flights departing Heathrow to the United States, so I don't get how a departure photo would have been taken let alone mucked up; transit security is always done at the terminal you'll be departing from, not the one you arrive to; and, most odd of all, there is no airside inter-terminal train at Heathrow—transit passengers moving between terminals take a bus.
Can you clarify what happened here? I don't want to sound rude but are you certain you transferred at Heathrow?
This part confuses me, a lot. Coming in from Dublin on BA and connecting to an AA flight leaving from Terminal 3, the usual flow should be that you follow purple Flight Connections signs and get on a bus which drives you to Terminal 3, where you'll go through transit security then head to your gate. From what I can tell from your description, you had immigration at Heathrow (presumably at Terminal 5?), then went through security (also presumably at Terminal 5?), then had your photo taken, then got on a train, then after arriving to the new terminal (and presumably without having to reclear security?) you departed for the US. This makes no sense, for the following reasons: Heathrow has no immigration formalities for departing passengers, irrespective of destination; there are no photo checks for flights departing Heathrow to the United States, so I don't get how a departure photo would have been taken let alone mucked up; transit security is always done at the terminal you'll be departing from, not the one you arrive to; and, most odd of all, there is no airside inter-terminal train at Heathrow—transit passengers moving between terminals take a bus.
Can you clarify what happened here? I don't want to sound rude but are you certain you transferred at Heathrow?
And maybe OP thought going through immigration and then re clearing security from landside would be quicker - it usually is if you can use the First Wing; not sure but guess it can depend on the day if using fast track. The overzealous pat down is rare. But over the last 10 years of regularly using T5 I’ve had 1 of these. Pretty much exactly the same as OP describes: got yelled at for not holding my arms up long enough and had to stand around aimlessly while they got someone to frisk me. I guess they have to do a certain number of these and sometimes your number is just up.
Also there are no TSA agents in T5!!!
#138
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
I think you're onto something: I assumed a T5 to T3 transfer, but perhaps this was actually a T5 to T5 transfer. Answers some questions, but not all...
Except there's no inbound immigration when flying from Ireland to Heathrow; at T5 if you're planning to go landside after arriving from Ireland you just follow the yellow Arrivals signs and end up at the far end of the T5 arrivals level.
Ah ok, "didn't get a good picture" led me to believe the poster was having a UK/Ireland departure photo taken, rather than going through a millimetre wave scanner. This makes more sense (though I've never had a problem getting a good scan from the millimetre wave machines and I've lived in London for longer than I care to admit).
Or anywhere at Heathrow, thankfully!
maybe OP thought going through immigration and then re clearing security from landside would be quicker
The overzealous pat down is rare. But over the last 10 years of regularly using T5 I’ve had 1 of these. Pretty much exactly the same as OP describes: got yelled at for not holding my arms up long enough
Also there are no TSA agents in T5!!!
#139
Join Date: Jan 2022
Programs: BAEC
Posts: 1,472
Except there's no inbound immigration when flying from Ireland to Heathrow; at T5 if you're planning to go landside after arriving from Ireland you just follow the yellow Arrivals signs and end up at the far end of the T5 arrivals level.
Or anywhere at Heathrow, thankfully!
Or anywhere at Heathrow, thankfully!
TSA would just start shooting if they don't get a good scan.
#140
FlyerTalk Evangelist
Join Date: Apr 2010
Location: LFT
Programs: AA Plat, lots of AA, AS, DL, UA miles, former top level CO Elite (sigh...)
Posts: 10,795
Looking for your thoughts and advice here....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
#141
Join Date: Jun 2007
Location: Chicago (Evanston)
Programs: AAdvantage, mainly
Posts: 22
Confused About Upcoming LHR T3 to T5 Connection
We have an upcoming AA flight into Heathrow 6:50 AM from Chicago on August 12th, connecting to a BA Budapest flight at 9:50 out of T5. I was planning to check our two bags through, but with all I'm seeing about baggage problems I'm now wondering if we should carry them on -- they're proper overhead compartment sized. Will having carry-ons significantly slow us down at T5 security? Or am I overreacting since we'll be on an early morning flight presumably before the day's overcrowding begins? Thanks!
#142
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,024
Looking for your thoughts and advice here....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
#143
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
We have an upcoming AA flight into Heathrow 6:50 AM from Chicago on August 12th, connecting to a BA Budapest flight at 9:50 out of T5. I was planning to check our two bags through, but with all I'm seeing about baggage problems I'm now wondering if we should carry them on -- they're proper overhead compartment sized. Will having carry-ons significantly slow us down at T5 security? Or am I overreacting since we'll be on an early morning flight presumably before the day's overcrowding begins? Thanks!
#144
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
Looking for your thoughts and advice here....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
#145
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
Looking for your thoughts and advice here....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
We'll be traveling to Rome this fall via a connection at London Heathrow. We'll arrive into LHR from DFW in business class on AA and then have three hours and 15 minutes to make our connection to a BA flight in business class to FCO. It appears we will arrive into Terminal 3 and then depart from Terminal 5.
We would like to visit the AA arrivals lounge at LHR for a shower and a quick bite to eat before proceeding to Terminal 5 for our flight on BA to Rome.
So here's my question.....
Do you think we will have enough time to do so?
Many thanks in advance.....
I'd come back and see how things are looking in the fall close to your departure. If it were anything in the vicinity of what traffic looks like now, I would say absolutely no way, and just to head directly to T5.
#146
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,024
i'm basing that on the assumption they will be out immigration doors in 15 minutes from leaving their plane. At least that's how long it took me arriving at T5. Can T3 be that different?
#147
FlyerTalk Evangelist
Join Date: Apr 2010
Location: LFT
Programs: AA Plat, lots of AA, AS, DL, UA miles, former top level CO Elite (sigh...)
Posts: 10,795
If you'll have your BA boarding passes and really want a lounge other than the BA lounges, I'd just go through T3 connections and use the QF or CX business lounges in T3, then go back into the T3 arrivals/connections flow and take the bus to T5. Rome flight should leave from T5A, anyway. You likely won't have LOADS of time for either option, though, depending on how full transit security is.
I'd come back and see how things are looking in the fall close to your departure. If it were anything in the vicinity of what traffic looks like now, I would say absolutely no way, and just to head directly to T5.
I'd come back and see how things are looking in the fall close to your departure. If it were anything in the vicinity of what traffic looks like now, I would say absolutely no way, and just to head directly to T5.
#148
FlyerTalk Evangelist
Join Date: Apr 2010
Location: LFT
Programs: AA Plat, lots of AA, AS, DL, UA miles, former top level CO Elite (sigh...)
Posts: 10,795
It appears the time it takes us to get through immigration will most likely dictate what we are able to do in terms of visiting either the AA arrivals lounge or another lounge in T3. I've never been impressed with the BA lounges in T5 with the exception of the Concorde Room.
#149
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM CK, DL Plat, Hilton Diamond, Bonvoy Ambassador (RIP SPG), BAEC Gold
Posts: 1,162
It appears the time it takes us to get through immigration will most likely dictate what we are able to do in terms of visiting either the AA arrivals lounge or another lounge in T3. I've never been impressed with the BA lounges in T5 with the exception of the Concorde Room.
I posted above, but I was able to do plane to AA arrivals for a shower to the CCR in just over an hour (had breakfast there) on a two hour connection.
#150
FlyerTalk Evangelist
Join Date: Apr 2010
Location: LFT
Programs: AA Plat, lots of AA, AS, DL, UA miles, former top level CO Elite (sigh...)
Posts: 10,795
I wouldn’t waste your time with the T3 lounges given timing, having to go through the security mess, and the fact that you can get a solid sit down breakfast at AA arrivals. I meant to take a picture of the menu last Friday, but it looked consistent with pre-COVID (e.g., eggs Benedict).
I posted above, but I was able to do plane to AA arrivals for a shower to the CCR in just over an hour (had breakfast there) on a two hour connection.